Great customer service! I order stuff and it shows up the very next day in St. Louis. Fantastic email communications every step of the way. Nothing backordered and it is all well packaged! Hot Slots cannot be beat!

Of all the internet slot car sites I have tried this is certainly the best. Great products, deep inventory, lightening fast service. I may do my research on other sites but this is where I go to buy.

I just wanted to say Thank you.  Your business is by far offers the best service of the three on line stores I have tried to work with.  I have ordered items from ***  ***** Hobbies last Monday and still have not received them yet.  They captured my money very quickly but never sent the product.  I have even sent emails asking the status of the orders.  Two days later I finally get a response but they still didn't tell me where the order was.  Only when I threaten I wanted my money back I got a confirmation that it was sent. They say it will be Wednesday before I see it.  I appreciate your speed service and your polite emails letting me know your progress.  I know it doesn't do you any good on the previous orders placed with the other stores, but you have a loyal customer now and will recommend your store to my friend. Thank You,

I'd like to put my 2 cents worth in, HOTSLOTS132 is the best by far. I'm a recent customer (dec. 07) and have never been more impressed with their prompt shipping, you have a long time customer in me... keep up the great work!

Dear HotSlots, I can't tell you how much I appreciate your getting our order to us by Christmas, with such a short lead time. We had a simple oval track set up within minutes of opening the first set. I was a little apprehensive because my best friend, a sprint car driver himself in his youth, had recommended that I get an HO set, because it would be easier for young beginners. Our five-year-old grandson drove his car off the oval into the wall on the first turn. I mumbled something to the effect that the trick is being able to control your speed, not always going as fast as you can. He made a complete lap on the next try. Within a short time we had a road course set up that covered half the living room. Our five-year-old beat me consistently every day for the rest of the vacation. Thanks for the good times.

Jim, I thought you might like to know how impressed I am with your business. I have searched the internet a significant amount for available product and information about the 1:32 slots. I found that yours is the only one (that I found) that had very few, if any back order items. The free shipping and quick delivery is awesome! I will definitely be ordering again and again. I have also quit searching. Thanks so much for the pleasant business experience!

Just received my first order. Just wanted to say thanks for the fast delivery and the carefully packaged box. Thanks!

Wow! All I can say is Wow! After waiting 4 weeks with no response from a hobby store for my special order, I ordered with HotSlots on Sunday night, and BOOM, by Tuesday morning the box was sitting at my house with all of the items I wanted. Thank you for the fast personal service, and you have a fantastic website. I'll be back, thats for sure.

Shopping with you has been a pleasure in the past, and I know it will continue in the future. You treat you customers as individuals and not as mass contacts. My interest centers around Saleen and Ford Products and you have been there for me.. Thanks again for your personal interest in my account.

Tks Jim for so great quality service. Fast shipment, special care for the package and so kind communication. A five star service. :)

First Time Ordering was a Great Experience!! Friendly Communcation, Great Products & Great Prices!! Keep up the Good Work!! Later for now!!

For what it's worth...your company has great customer service and response time! I'm quite impressed. I bookmarked your site so I can make sure to use it again in the future:-)

Jim, this is the greatest slot car shop I have ever had the pleasure to work with. Greatest selection, fastest response and shipping in the world. I will certainly be buying many things from you in the future. In fact I have 5 pre-orders I am waiting on now. Keep up the great work!

Hey folks, I just wanted to drop you a line to let you know how pleased I am with your service. (The email notifications were beyond anything I had expected.) I was very excited to have received the package on Wednesday such that some friends were coming to visit that evening. Needless to say the track was a huge success! We stayed up incredibly late, consumed many refreshing beverages and of course tore the cars up. What fun, eh? Thanks again, I'm sure to purchase more from you in the near future. Regards,

Customer issues? What customer issues? For you guys there is no such thing!!!!!!!!

I hope your holiday seasson brings you as much joy as you have brought to my family! My wife Kris is actually involved in this hobby with my son and myself. We have finally found a hobby that all 3 of us can enjoy, especially with your help and outstanding service. Brightest Blessings, Lawrence H. DVM

Dear Jim & Barbara, thanks for your good service and goodwill to to all of us slotcar enthusiasts. It has been a pleasure to work with you. While I have placed many orders with you, I do plan to continue, you have made an old crank like me a very happy customer!!!

Great service ! I have ordered many things and have asked many questions, and I have never been let down. My only disapointment is that I do no live nearby so that I can have the products I want Immediately. Thank you for all the help !

I would like to say what a pleasure it is dealing with you. Fast, friendly, and a very professional site. My order arrived today, 5 days after I placed it and considering I'm in the UK that's really good. I will definitely be buying from you again...Thanks, Glen...UK

All I can say is thank you! Great support, fast shipping and kind assistance. In my opinion this is by far the best slot cars site on the web. You can count me as a loyal customer from now on. Thanks again, and happy new year!

Jim, Your customer service as well as the organization of the website has already ensured any future purchases I intend to make with slot cars. I attempted to order the same set on another website since January of this year, knowing that it was on back-order. The only times I found out anything about the status of the order (also a joke) was due to my inquiries alone. The second to last message they sent in March indicated that orders were being filled in the order submitted. Of course no news came in the next month until I inquired again, and they admitted that they were entirely out of the set and my order would be cancelled. As mentioned, your site starkly contrasts my experiences with the other one, and I appreciate the prompt response to fill my order and update me. I will highly recommend this site to my friends.

Jim, Thanks for the great service & quick shipping, I almost have my 1:24 Carerra home track ready to roll, will post pics soon. I will be ordering more soon. You're the best!! Ed

Jim, Thanks for all your help on my order! You have got yourself a longterm customer!

Incredible service! Fast delivery, great selection of products, and your email communication is awesome. Your family Business is truly a class organization, and I am proud to say, I will always purchase my slot cars products from you and only you. Companies like yours seem to be rare these days, so keep up the great work! and thank you all at Hot slots, your the best!

After losing some hundreds in a never delivered purchase with a seller of one of the bigger and more famous websites, tried HotSlots. I was geatly surprised with the fast shipping, prompt, complete and corteous answers. I am receiving my products, am not dealing with delivery problems because the HotSlots personnel solves them for me. HotSlots has a huge variety of items and very good stock. Their online inventory in real-time avoids being bothered with negative messages after ordering or paying. Congratulations to Jim and also to all his friends that take care of his business and all of us, his customers. Guillermo Diaz, Colombia.

Just would like to say THANKS for being there. Nothing stands even close to the service that you are all about. The web site is just amazing and real time inventory, expected dates for items, the whole site is just great. And emails letting you know when your stuff has been shipped, perfect packaging and tracking #'s so you know when it's gonna be at your front door (You can set your watch by it). Folks believe me, don't have to even try the rest -- HOTSLOTS -- like the one guy said "Is the Bomb". Jed should get a raise!!! Thanks again.

Thanks for the excellent service!! My order was received in great shape. I'll be back!!

This is my second letter. You keep raising the bar on serive. You guys are fast! If I didn't know better I'd sware I had a key to your warehouse. I just order and presto, it shows up. Great packaging, great prices, and fast and effortless service. Too bad you guys aren't in the full-size car business. You could teach them a thing or two about customer service. Keep up the great work.

Just want to say that I've been dealing with you guys for quite awhile! My wife has also. You guys are GREAT! You have always contacted either one of us if there were any problems (too few to mention) and have always worked with us to make us happy. This needed to be said! With that said, Happy New Year from my family to yours. From a loyal customer,

Thanks again to everyone for the most excellent service. Your dedication to and level of customer service is beyond compare. It is a wonderful time to be a slot car enthusiast. Happy Holidays!

Dear Hotslots, I just wanted you to know how much appreciated your effort is to me. I not only got to place the order but then a confirmation and shipping the same day! I enjoy giving you folks my business and will continue to do so. This performance is a rare thing this day and age and is outstanding, others should follow.

Just wanted to drop you a line of appreciation and praise. If everyone ran their business like you my friend, the world would be a better place! I was impressed when you e-mailed me and told me how to fix (i.e. Slot.It gear) my slot car. I was truly amazed (with chagrin) when you so ardently took on my power distribution problem. First, let me Thank you, the car runs great! Next, let me tell you the track runs sooooooooo fast and smoooooooooth! Cars perform unbelievable !!!!! Again, thank you and you can count on me as a customer for life.

Just turned 40 and haven't played with slots since I was 15 or so. You can thank DIY for the order as they did a whole show on Scalextric! I have had up to 30 IE's open at once doing research, and your site was by far the best! Good prices, excelent Stock and Great shipping! I went with Ninco and a SCALEXTRIC CHALLENGER so I can have fun solo until my son gets a little older. I'm also holding out to see what Ninco's Digital will be like. I almost got the new 24th scale set, but I just don't have the room. Anyway Awesome site! I will be back often I'm sure!

Your service, since I found your website back in December, has been beyond belief. You run your Internet business the way ALL Internet businesses should be run, and I mean that VERY sincerely. Once again you reaffirm my belief that Hotslots 132 is the ONLY place to buy my slot car merchandise. You guys, as they say, are the BOMB!!!!

I'm a first time customer... Now, a 'permanent' customer... I've owned my own business as well, and I could take lessons from these wonderful folks. Great products; probably one of the best examples of how one should carry on relations with their clients (i.e. customer service); no fooling around shipping your items out (none, what-so-ever); very, very reasonable price point(s); and I could go on and on. Just purchase something...anything, and find out for yourself. Unreal...Thank you very much, again. I'm so glad I 'found' you. I appreciate everything.

I wanted to tell you that I had a very similar list in a cart from a competitor, (most prices slightly lower), but I decided to call about the stock before ordering. Whoever answered the phone left me very little confidence about their ability to gauge inventory..."uh, we don't have a lot of the stuff on the web site, you're better off emailing us and we'll let you know." So I emailed them, never heard back, Google'd again and found your store. Thanks, I'm certain I'll be a repeat customer and may bring my kid up to 1/32 somewhere down the line. Thanks again!

Many thanks for the update re my order. I have spent many hours trawling the internet for good slot car suppliers and I can tell you that you are up there with the best. Your web-site is first class and you have the widest choice of in-stock cars that I've yet come across. (I hope I'm not sounding too sycophantic here, heh-heh). I'm guessing that the four Scalextric cars that I've just ordered from you are aimed at the US market as I've never seen them advertised over here. Even with the shipping cost, a six car order from you generally works out a bit cheaper than buying them in the UK - assuming I could buy them here. Ta-ra for now,

Just received my backordered item in a timely manner and want to say thanks. BTW, you are too easy to do business with...I just placed another order for 5 items to compliment the Ninco home track I'm putting together. Thanks Again, Rob G.

Thank you for holding my previous order until I returned from my trip!! It was greatly appreciated. I also wish to commend your entire staff for their thoroughness, understanding and for the speed in which ALL of my orders placed with you has been filled and sent!! Look forward to dealing with all of you again in the future.

A big THANKS for so great quality service.very good condition,a good shipping,a pleasure to deal with you and i hope again...many thanks!!!!

Greatest selection, cool pictures of all the cars, fastest response and shipping! I will buy all my cars and parts here and I like that your a family owned business!

Jim, Your web site was very user friendly compared to much of your competition. Its well organized, intuitive and I found it was "relatively" easy to find the parts I wanted. To top things off, the parts ship quickly with follow up e-mails and shipping information.....Well Done!

What can I say, this is the best place on earth. You have helped bring back my favorite childhood hobby with my Dad, to an awesome "adulthood hobby". Are men allowed to have this much fun! Just don't tell me wife how much I've spent ok! :) Thanks a ton Barb and Jim. Kale

Hi Jim! I just wanted to let you know that I received my set today and I want to thank you. I like the personal touch where you signed the bill of materials with a personalized 'Thank You'. It's great to see that professionalism is not dead in the United States! It may seem like a very insignificant thing to some people, but I really appreciated it. Thank You again, and we will be doing business in the future.

Thanks for the fast service! Items were received in great shape and I especially love the new Carrera 1/24 scale cars. Very detailed, fast and a quality car!!! Thanks again and I'll look foward to my next order.

Jim, Wow, that was quick!! This is my first time ordering from you, but considering the great service I have received already, I can assure you it won't be the last!

you guys and gals are the best...my local dealer is not very helpful....or well stocked...the products you sell and the selection is second to none......cool stuff not available in CANADA......I would like to thank JIM and your webmaster for all your help......I have been slot racing for 40 years....nice to see the continuation of the sport ......HAPPY HOLIDAYS....

I love the variety of merchandise you carry.Then I found out you are located only 45 minutes north of matton ,il My brother and plan on comiing up to you store. Looking forward to meeting you.Thank you,Merlyn Abbott.

My husband loves his set...we played with it all night long- we had so much fun! I would recommend this as a gift to anyone for any occasion. Thanks Again for the quick and friendly service!

I would like to thank everyone for such excellent service. Your site is very well constructed and very informative. The product pics are second to none, and are a source of very frequent reference. Again, thank you all.

I had an AFX set as a kid, but consider myself new to slot car racing. I bought a 1/43 SCX set for my son's birthday and I am having trouble waiting until he (we) get to play with it on his birthday in late December. I could have bought this set from many places online, but the wealth of information I read on the Hotslots website has me now looking no where else. I am now a loyal Hotslots132.com customer. Thanks for the quick shipping as well!

Jim, your team is super and the service is superb! I've never seen a better hobby website (selection, accurate inventory, a wealth of information). My three twenty-something sons were thrilled on Christmas morning (and Dad is reliving a hobby from his younger days). As you can tell from the repeat orders, we are customers for life.

Unbelievable service! My orders arrive sooner than I would ever expect and the personal attention I recieve from Jim and family is remarkable. Thanks Jim!

You guys at HotSlots are amazing! You offer the best selection out there. Let me thank you for the fast and courteous service. Sincerely,

Keep up the great work. My order was filled and shipped the same day I placed it!

Awesome service, fast shipping, and great cars!! Will definately come back!

Once again my order/s came right on time. They were packaged with care and everything was Great!!!! About 10 minutes after I placed my order I got a reply that it was on the way to the Federal Express office!!!!!! I just have to tell you guys & gals at Hot Slots- that the way you run your business is a benchmark in the way a business should be run, every customer is important to you and that makes a big differance......Thanks again!!!! You guys are the best!!!!!! Happy New Year!!!!

Jim, Got my package in today via fedex. Don't you get it yet? You can't run your business this way!!! Why would you want a clean, easy to use website? You sure shouldn't have a lot in stock! And what is all this junk I keep getting in my e-mail that shows a Welcome from You, and the shipping status, and then I get a e-mail with the delivery information..... All kidding aside Jim, you are doing an excellent job, and it has been a pleasure doing business with you and hope to be doing more in the near future!

Remarkable service, fast, courteous, and reliable. I was told I could not find the RED LOBSTER #25 anywhere but you had it and you have made my day. Thank You so much!!!!!!

Jim, I just wanted to compliment you on your great web site. I have shopped at many on-line stores and I really like the way you have set yours up. It's a pleasure to shop your on-line store, very easy to use. Also, your service is outstanding!! Thanks again, Mike

Once again, fast shipping, well packed, and great cars. Thanks!

Thank you very much Jim. I'm looking forward to getting back into to slot cars and your site is fantastic. You have fair prices and a huge selection of products for all enthusiasts. Not to mention a encyclopedia of information regarding stot car racing and the latest innovations. Again, thanks and I'm looking forward to doing business with you again! Brian C

Place my order in the morning. Ships same day. Get a nice email with the tracking number and thanking me for my order. Arrives in Olathe, KS two days later, well packed and with a thank you note on the invoice. It doesn't get any better than this! I've tried to patronize my local brick-and-mortar hobby shop, but their selection pales in comparison to yours. I just hope my wife never sees my Wish List or I'll be ducking a frying pan (again).

Great site. Great prices. Great service. Super Fast Shipping. So far i've bought all my cars here. Keep up the Great work. Ron H

I have now received 3 orders in near record time, without any items being placed on back order. I am constantly looking for reliable, speedy and quality service, and I am usually disappointed. Not this time. The staff at Hot Slots is amazing, thanks from a satisfied customer. I always received what I ordered quickly, well packaged, and with a thank you from some one on your staff. Great job to all at Hot Slots. Thanks, again.

Jim, As a long time 1/32nd slot car enthusiast I just found the sport has made a come back alive and well. The technology as well opens new portals at every turn. Your shipping is excellent , and the product is of course excellent also. I am happy to see the interest is growing again. I look forward in meeting you and check out your fine selection of cars.

I received my first order within FEW days of making the order! That's GREAT service! I'm VERY pleased with the product, but even more so with the service! I'm looking forward to being a repeat customer many more times! And by the way, my 10 year-old son LOVES 1/32 scale slot car racing better than video games! In fact,we are spending MORE time because of slot car racing. Continue with the fine service and the excellent array of products! THANKS! Ed Hampton

I just put my first order in and it arrived so fast I was shocked! I am definitely looking forward to doing more business with Hot Slots! Thanks,

Excellent service! Quick e-mail replies with all the answers I required (and some I didn't know I needed and were important!). These guys know their way around the Globe. International shipping was perfect!

Great service and support. I'm new to the hobby and will return to Hot Slots often. Thank you for taking the time to share information and knowledge. Super fast shipping too!

I just wanted to thank both of you for the great service. Many times when you order, especially online, you seldom get a note, even more seldom do you get your items quickly, and packaged to perfection. I ordered only one item from your business as I wanted to see how well the service was. Needless to say, I will no longer order from a competior of yours as your service is far superior. Last, but by far not least, your service is a friendly one, never got an email from the owner of the company! Thanks again, you have a new customer, and I will be sure to share this with other that I know buy similar items. Thank You!!

Honestly, I cant think of any reason to shop anywhere else. The follow-ups and focus on order processing is great. I mean, I placed my order an hour and a half ago and you have it shipped already...and its a large order. Thanks again, and rest assured, myself, John and the rest of the CSCA group in Chicago will come down to visit in Champaign in the not too distant future. Thanks again and I look forward to more future business!

Barbara, Kelly and Jim : Let me write in Spanish to explain me better : Realmente felicito a Hot Slot 1/32 por su magnifico servicio al cliente. Es increíble la rápidez, el trato y la comunicación oportuna. Apenas ayer mande comprar los artículos y al día de hoy ya tengo número de envío. Ustedes son un excelente ejemplo de servicio al cliente. Gracias nuevamente

HotSlots 132 by far has the best selection on the web. I was buying my first set and I had some questions coming into the hobby. Jim helped me through my selection process, and gave me some excellent advice. Since then, I haven't bought anything from anyone else. Great job Hot Slots!

Thank you - professional, fast & accurate service - a rarerity in today's mad rush. I am used to wait 8 - 10 weeks for an overseas delivery, now at year end & including the festive season - 4 WEEKS FLAT from order to delivery in South Africa. Kudos to you and your team. Will make use of your site in future for sure!!

Your web site is GREAT! The brand and FAQ information was thorough and relevant helping me decide what brand to purchase. My 9 yr old daughter is very excited about her new SCX set (and Santa Claus is happy to). I followed your advice and bought locally, but I will make it a point to buy add-ons from you if her interest holds up.

A very warm ALOHA to the crew of Hotslots. Your prompt service and quick response is a true value to loyal and new customers. The easiness and the accessiblity is an asset to buyers and to browsers. Once again big Aloha.

You guys RULE!! Sorry Barbara.. I tried Hobby *****house thinking it might be cheaper and closer. Saved 4 BUCKS and never got my stuff. They did refund my money. They are so busy (don’t know why) that they have to get back to you in 24 hours. Now that’s some customer service. No wonder people are going out of business. I make an order with you and can count on getting my stuff ASAP. That’s the way it should be.  Keep up the great work!                                                                                                                                                  

Jim[and all others @ HotSlots] : Website - Great & easy to move through.Selection - Awesome.Pictures - 2nd to none.Service?How about a snail mail order sent on Thu. and received by noon on Tue?Pretty darn great!You'll absolutely get both my repeat business AND my praise to other similarly afflicted motorsports fans[big and small] Viva Audi!!

Jim, your web site was very user friendly compared to much of your competition. Its well organized, intuitive and I found it was "relatively" easy to find the parts I wanted. To top things off, the parts ship quickly with follow up e-mails and shipping information.....Well Done!

Today, the phrase customer service is so overused that it means very little. However, you guys at HotSlots have raised the bar and recreated the meaning of service. Thank you. Truly great work! The cars are great. The prices are wonderful. And you guys are informative and helpful. It is a pleasure doing business with HotSlots!

You guys are great! (Jim\Barbara). I appreciate the fine service and quick responses I recieve. Its my pleasure to shop with you folks of such fine caliber. THANKS Again!

This is the third or fourth time I have ordered items from your store. You have a great staff and the fact that you got this ordered ship today is incredible considering I ordered so late in the afternoon. Thank you for helping me and I know the kids will love their cars! Thank you, Larry

Fast, prompt service, excellent site for your slot car needs. Have not had any problems here. Thank you, Hotslots132!

Excellent service, orderd from the Netherlands for a friend who lives in the U.S. and deliverd on his birthday! It can't get any better then that!

Jim-You're the best- can't wait to get back into the hobby!

Amazing service; order Saturday, arrives Monday. Other businesses should take note!

Great service and the best web site of them all ! Easy to navigate and a fabulous selection of cars .... Jim even called me up to let me know what they had in stock!! I received my track and my cars in good order and I am merrily racing away in my basement ... track pics comming soon !!

My purchase of 1/24 Carrera slot cars from your site was easy with fast delivery! Great selection too. When one of the cars failed (design issue I believe...) and I queried you about following up with Carrera on a warranty claim... the response was outstanding! Not only did I receive replacement (upgraded design too) parts for the car I purchased from you but also for the cars in my starter set! And the parts were on my doorstep in three days from my writing. Wow. Am I a satisfied and sure to be returning customer... of course. Thanks again for doing business as it should be. Regards,

With great customer service like yours, we'll be doing a lot of future business...Thank you!

Great website. Excellent service. Fantastic prices. I received two slot cars undamaged and fast!!!! Thanks Jim.

Super fast delivery and quality product. First time customer, but will be a repeat customer for sure.

Jim, I just received my order today, and I am glad to say you lived up to every promise made on your website. Every step of the way was easy, the shipping was fast and I am extremely satisfied with the "toys". I will definitely be shopping with Hotslot32 again. Many thanks!

I wanted to wait before posting Kudos to see if the great service would continue. Now after several months of orders I won't even look at other web sites, this one is far and away the best. Thank you for the GREAT service.

Outstanding service. Fast shipment. You guys are the best! Keep up the great work and awesome customer service!

For 1st time buyers, do not hesitate or think twice about buying from Hotslots. Friendly ordering over the phone, and, as a member, very, very fast and easy ordering on the internet. Order arrives 2nd day to Virginia. Thanks to Jim, family, and staff for the personalized service. This is what keeps myself, and many others, satisfied returning customers.

Best site/store ever to hit the net! I really don't know what I would do without HotSlots. Surf the net from store to store trying to locate everything I'm looking for? Why bother- everything's right here. Keep up the great work! Cheers, Rallydevil

GREAT customer service! Thank you for letting me know the status of my shipment. As a consultant to many companies, I wanted to pass along why I chose you guys for this purchase. First was the fact that you covered in great detail your back-order policy. It gave me faith that you guys really know what you do and do not have in stock. I've had bad (disappointing) experiences before around this topic. Not much worse than getting all geared up to receive something only to find out it's not in stock. Second was the price - very competitive. And third, now I can say the customer service. Keep up the good work with the details like this! Our son will be THRILLED with this gift and hobby. We'll be back for more I'm certain

I am that hardest of customers to please - the "Collector". The condition of everything associated with the model is of the utmost importance to me. To that end, I must thank Donna, for my last order - well done! I must also comment on one of your better features in my opinion which is that of the extra photos taken of most of the new cars you offer. I find the different views very helpful in making my next selection - Thank You!

I cant believe I ordered my stuff last night and had a tracking number by 8:30 the next morning, thats fast. Thanks!