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We are a family owned business; so we read and greatly appreciate every one of our customer comments!

Thanks so much for taking the time to write!

~Jim   

For additional reviews posted by our customers, visit our page at ResellerRatings.com - thanks!

Submit Your Kudos for HotSlots1/32

Thanks for the excellent recent service. Nothing was omitted and all was packaged in excellent wrappings. You will continue to see orders coming from me. Please keep up the good work and results that consumers want. William E. Hazel

William E. Hazel   

Hi. Me very much to like here. I shall advise this site to the friends. I am sorry for my English. I only learn this language.

Antique   

You are the best site on the net. Everything is so easy to find , it is just great and so is your prices. I had a slot car when i was 12 years old. I loved it. Now i am getting back in to it at 60.Boy has things changed. I am getting to purchase a black earnhardt slot car from you and probably a lot of other stuff. Thanks for being here. Have a very nice day..

Michael Moore   

Great website. Excellent service. Fantastic prices. I received two slot cars undamaged and fast!!!! Thanks Jim.

Andy Moskoff   

Great customer service! I order stuff and it shows up the very next day in St. Louis. Fantastic email communications every step of the way. Nothing backordered and it is all well packaged! Hot Slots cannot be beat!

Ron Bradshaw   

My husband loves his set...we played with it all night long- we had so much fun! I would recommend this as a gift to anyone for any occasion. Thanks Again for the quick and friendly service!

Jamie   

Just wanted to say again what a great pleasure it is to do business with you. Your service is first class and it is amazing how you consisently perform at this excellent level 100% of the time! Thanks again!

Jeff D.   

thanks for the great slection of F1 slots and super service also. I used to buy at local hobby store but your slection of supplies are the best . you are my new hobby store . thanks again bill k

bill klomburg   

Jim, I just received my order today, and I am glad to say you lived up to every promise made on your website. Every step of the way was easy, the shipping was fast and I am extremely satisfied with the "toys". I will definitely be shopping with Hotslot32 again. Many thanks!

Steve S.   



Joe Angelo   

I bought a 45' SCX digital set a year ago from Hot Slots. I built a custom set up as I'm recently retired and have lots of time. I love this hobby so much, keeping my cars tuned up and clean, tinkering away. Hot Sots does a great job, great inventory selection. As I had a family run business as well. I always like to support the idea that families that work together stick together. Thanks for being there, and doing what you all do. Best Regards. Rae Farrell Edmonton Alberta Canada.

Rae Farrell   

Jim- You are the best - can't wait to get into the hobby. My partner and I started our new invention company and we share the need for speed. This will be a great way for us to step away from the business for a couple of hot laps and get the blood pumping! Thanks again.

Keith S   

I can't believe the speed of delivery! You guy's are top notch. The way you pack each item in an order speaks volumes about the care you have for the products you sell and for the consumer. Two day delivery, amazing! Thank you Mark & Jim for the e-mails. WE WILL BE DOING BIZNESS AGAIN.....REAL SOON!!! Keep up the great service guys.

Chet Yurek   

Thank you very much Jim. I'm looking forward to getting back into to slot cars and your site is fantastic. You have fair prices and a huge selection of products for all enthusiasts. Not to mention a encyclopedia of information regarding stot car racing and the latest innovations. Again, thanks and I'm looking forward to doing business with you again! Brian C

Brian Charpentier   

I really appreciate the way this company conducts business. All the online contacts I have had were friendly and very professional. As a small business owner for 30 years, I can appreciate the dedication it takes. Thanks for the great service!

Gary Day   

Jim, Thanks for the great service & quick shipping, I almost have my 1:24 Carerra home track ready to roll, will post pics soon. I will be ordering more soon. You're the best!! Ed

Ed   

You guys are great to work with! Being new to the hobby has made for some nervous times. Thanks for all the help.

Marvin Jordan   

New to the hobby, I searched extensively on the internet before deciding to place my first order with you guys. It's now several orders later and I've had no reason to look elsewhere. The site is great, with helpful info and reviews, and the customer service has been excellent. The real-time inventory is invaluable. Keep up the good work!

Chis Harrison   

Coming from a new slot car enthusiast needing timely advice (and more importantly) instant access to the merchandise to feed the new addiction. This website is one of the most user friendly on the web and lets not forget the timely delivery. Nice job HotSlots.

Jarrod   

Jim, Outstanding service! If only ALL vendors we're as efficient and speedy as yourself. Thank you so much for your great service - I will for SURE return. Happy slotting!!

Ken Talbot   

I just wanted to thank both of you for the great service. Many times when you order, especially online, you seldom get a note, even more seldom do you get your items quickly, and packaged to perfection. I ordered only one item from your business as I wanted to see how well the service was. Needless to say, I will no longer order from a competior of yours as your service is far superior. Last, but by far not least, your service is a friendly one, never got an email from the owner of the company! Thanks again, you have a new customer, and I will be sure to share this with other that I know buy similar items. Thank You!!

Richard Braun   

Champaign Il must be the hobby/model capital of the world....Its funny to think that Hotslot132 is in the shadows of some of the largest model distributers in the biz, Tower Hobby to name the largest that I know of.......but even Tower could not come close to Jim Corley and the pit crew at Hotslots132 for the hottest selection, customer service, advice and by far the best prices on the internet for everything slotcars.........period...........Thanks again......Jim

rocco   

I am very happy to say I received my Carrera Digital set and lap counter on SATURDAY!!! I wasn't expecting to get my products in just 3 days. Built my 9x7 table and now I'm up and running. Digital is alot of fun and the detail of the Carrera cars is awesome. Thanks guys.

Jason Stencler   

WOW rocket fast delivery!! 24hours is all it took for local USA delivery - don't know how you do it!! Great service - will certainly deal with you again. Many thanks.

Cliff Viljoen   

You guys are the epitome of how a business should run- fast, friendly, knowledgable and efficient. You take the time to answer my questions and always point me in the right direction when I purchase. Never a "hard sell." Always patient and knowledgeable. My orders always ship fast and are always spot on! Meeting great folks like you all is one of the coolest parts of this great hobby! I will keep ordering from you guys, because not only do I get great product, I get great information as well! Regards! George

George Felton   

A big THANKS for so great quality service.very good condition,a good shipping,a pleasure to deal with you and i hope again...many thanks!!!!

Olivier   

...I wanted to let you know that I really appreciate the manner in which you conduct your business. It was refreshing to see the hand signed note of thanks. You will be my first stop when shopping for new cars and accessories!

Ray C.   

I highly recommend HotSlots. I ordered on Monday and it shipped the same day and received my order Friday and I am half way across the country from HotSlots. Everything was very well packed and arrived in perfect condition. I do not hesitate to recommend these guys. Their prices are the same as my local hobby shop and there was no state tax or shipping for my order so it was actually cheaper than locally. Plus, my local hobby shop did not carry what I wanted so they would have had to order it anyway. I just took the middle man out of the equation and am very happy with the results!! Thank you HotSlots for your quick response and kudos to your great shipping department that packaged my order!! I will definitely be placing more orders in the future!! Best regards.

Victoria W.   

GREAT customer service! Thank you for letting me know the status of my shipment. As a consultant to many companies, I wanted to pass along why I chose you guys for this purchase. First was the fact that you covered in great detail your back-order policy. It gave me faith that you guys really know what you do and do not have in stock. I've had bad (disappointing) experiences before around this topic. Not much worse than getting all geared up to receive something only to find out it's not in stock. Second was the price - very competitive. And third, now I can say the customer service. Keep up the good work with the details like this! Our son will be THRILLED with this gift and hobby. We'll be back for more I'm certain

Jay Alverson   

Have been a very satisfied customer since Dec. 2009, and continue to be one. Excellent real time; showing what is in stock, and most definitely excellent service and care in mailing out my orders. Thank you Hotslots 1/32, keep up the excellent work!

Ken Reed   

Great site. Great prices. Great service. Super Fast Shipping. So far i've bought all my cars here. Keep up the Great work. Ron H

Ron H   

Fantastic!!! As an International customer. I cannot fault the service provided by the HotSlots staff. I recommend them to everyone. Keep up the good work guys!!!

Scott   

After losing some hundreds in a never delivered purchase with a seller of one of the bigger and more famous websites, tried HotSlots. I was geatly surprised with the fast shipping, prompt, complete and corteous answers. I am receiving my products, am not dealing with delivery problems because the HotSlots personnel solves them for me. HotSlots has a huge variety of items and very good stock. Their online inventory in real-time avoids being bothered with negative messages after ordering or paying. Congratulations to Jim and also to all his friends that take care of his business and all of us, his customers. Guillermo Diaz, Colombia.

Guillermo Diaz   

WOW! You guys are awesome! Thank you so much for a very enjoyable buying experience...lightning fast shipping...really like that you stay in contact with your customers! Thanks again...will be buying from you again soon! Also the very best prices around.

Jodi B.   

Hi Jim! I just wanted to let you know that I received my set today and I want to thank you. I like the personal touch where you signed the bill of materials with a personalized 'Thank You'. It's great to see that professionalism is not dead in the United States! It may seem like a very insignificant thing to some people, but I really appreciated it. Thank You again, and we will be doing business in the future.

Rick Monje   

Excellent place to shop. Very fast service. I got my item in 2 days and that was during a lake effect snowstorm! (We have brave mailmen in the northeast)

Angus   

I've gotten great service from HotSlots. The items I've needed to build a large 4-lane circuit have been readily available and the shipping is quicker than anyone could expect. Can't wait to get my next order. Thanks.

George Clarke   

Hi Jim, I am very pleased with your service! It is second to none! I hope to visit Hotslots in person this summer because a store this AMAZING SHOULD BE SEEN! I can't wait to put my next order in! Until next time, have a good day! Hotslots is the best on the WEB, Period!

Robert Hill   

Selection is great and ordering was a breeze! You have the best website for Slots...Great Job!!!

Brad A.   

Thank you to the whole Hotslots team for your world class service. Special thanks to Brent and Kent for helping with our racing clubs transition from SCX over to Scalextric Digital. We are presently converting track one over and when it is time for track two and three expect more calls.l. Thank you again for all your help over the past weeks you guys are super to deal with. Thanks,

Mike Person   

Wow! All I can say is Wow! After waiting 4 weeks with no response from a hobby store for my special order, I ordered with HotSlots on Sunday night, and BOOM, by Tuesday morning the box was sitting at my house with all of the items I wanted. Thank you for the fast personal service, and you have a fantastic website. I'll be back, thats for sure.

Joel Fonder   

It only took a couple trips to HotSlots to realize how much I missed slot car racing. Needless to say I'm back into it. I purchased my first track YESTERDAY, and received it TODAY. That's what I call fast shipping. With inevitable purchase of additional track. "MIR" (Montrose International Raceway) will be at full speed. Thanks to the crew @ HotSlots!

Ric   

Placed an order for Carrera 1/32 analog set and extension track set, very pleased with easy order and fast shipping. Just received my second order of high banked curve set, chicane and lane change, again very impressed with quickness of receiving order.

Rodger Danbury   

you guys and gals are the best...my local dealer is not very helpful....or well stocked...the products you sell and the selection is second to none......cool stuff not available in CANADA......I would like to thank JIM and your webmaster for all your help......I have been slot racing for 40 years....nice to see the continuation of the sport ......HAPPY HOLIDAYS....

Alan kohut   

just received my 4th order, upgraded my analog Carrera to digital with the addition of the digital street pursuit. it is really cool to change lanes. working on scenery and more cars. will place an order next month. as usual the packaging and shipping were first class. keep on slotting

rodger danbury   

Wow! You guys are great! Thanks Jim!

Robert H.   

Just received my first order. Just wanted to say thanks for the fast delivery and the carefully packaged box. Thanks!

Rob Greenfield   

What can I say, this is the best place on earth. You have helped bring back my favorite childhood hobby with my Dad, to an awesome "adulthood hobby". Are men allowed to have this much fun! Just don't tell me wife how much I've spent ok! :) Thanks a ton Barb and Jim. Kale

Kale Dankenbring   

First of all, you folks have an incredible inventory and web site. The photos of cars are awesome-- first class. I placed my first order with you about a week ago. I was shocked (pleasantly) when I received a notice of shipment from you about two hours after placing my order. The notice also had a personal touch from "Barbara." Today I received my order in perfect condition with a hand written note from Barbara saying "Enjoy!" In all sincerity-- you folks are exceedingly professional and I will be back. Thank you for a very pleasant experience.....

David C.   

It was one year ago (Oct 2010) that moved from South Florida back to the MidWest (where I'm from) and was finally able to visit the HotSlots store in Champaign. I had been looking at HotSlots internet site for a couple of years but never had the space I needed to build a 1/32 scale track. As soon as I walked into HotSlots I knew I was at the right place. The first person I met was Barbara who immediately made me feel like a valued customer. She took the time to explain all the differences between the different 1/32 scale brands (pros & cons) and then demonstrated the features of the digital systems. I decided on the SCX brand and wanted a design that would fit an 8x12 table. Not only did the staff at Hotslots help me design my layout they also had my table built for me, now that is customer service!! Since then I've purchased several cars and track accessories and have redesigned my layout a couple of different times. Hotslots order and deliver service is outstanding. If they show it available it usually arrives to my door within 2 days of my order! Thanks to all the Hotslots staff!!

Steve S.   

I placed an order 20 minutes before 4 o'clock , ten minutes later I received a shipped conformation. That is service at its best! Thank you, Hotslots...I wish other companies could have this great of service. Keep up the great work! Thank you!

Stephen Purington   

Sweet made 2nd order Oct.27th,2010 & 4 days later excluding the weekend,I had my order delivered,packed with care as usual & in great shape,now too make another order,trying to make my own track design on a 10x6 table,pictures up soon..Thanx for the AWESOME!! Customer care HotSlots team!!

George Stewart   

Just received my second order yesterday,Bullit proof packaging again.Notification e-mail that first order was shipped was sent in about 90 minutes.In both cases a little hand written thank you on invoice.Jim you and your team are great folks to do business with.Keep up the great work.I am sold on Hotslots!

Chris Aggi   

All I can say is thank you! Great support, fast shipping and kind assistance. In my opinion this is by far the best slot cars site on the web. You can count me as a loyal customer from now on. Thanks again, and happy new year!

Salvador Ayala   

Thanks Jim for the outstanding service on my first order! You web site is outstanding! I write this as I place my second order. The Monogram 1/32 cars are awsome and really move on my Carerra set. Your handwritten note shows you take the time to care. I look forward to my next order and future orders as well! Top notch packing!! Fast delivery! Recommend Highly!

Christopher M.   

Excellent service, orderd from the Netherlands for a friend who lives in the U.S. and deliverd on his birthday! It can't get any better then that!

C. Mol   

Your customer service is top-notch. I'd like to report that I received my order today... only TWO days after ordering it... and to Hawaii, no less! I think the USPS had a little something to do with it also, but the speed at which you satisfied my order and got it shipped is perhaps the best I've seen yet in the on-line industry. And all without any special shipping or handling requests. Now I feel a little P.O.'d that I went with another vendor for the rest of my needs. I had several more items that I wanted, but vendor "X" quite frankly had much lower prices than you... to the tune of close to a $100 savings. So the same day that I placed my order with you, I placed an order with vendor "X". And now am I sorry I did. I have STILL yet to hear from him. I received one automated message saying they received my order. Have heard nothing since.. have no idea on shipping charges or if any items are backordered. And all the while I'm waiting to hear from him, I already have the items I ordered from you. Trust me, it's not worth the savings. Sure, you cost a little more on some things, but after experiencing two orders with you, it's worth it.

Barry Miller   

A very warm ALOHA to the crew of Hotslots. Your prompt service and quick response is a true value to loyal and new customers. The easiness and the accessiblity is an asset to buyers and to browsers. Once again big Aloha.

mark guerrero   

I am from Mexico and I have been customer since 2008. Hotslots is the best online shop I had ever experience. They have good stock, efficient but with a sense of humanity and understanding customer needs. That is commitment. The web page is amazing they explain everything they have very good stuff. Sincerely yours- Marco.

Marco Santos   

You are to be commended on your great delivery time!!!!!! My husband is introducing our granddaughters and grandson to slot cars for the first time. He got his first set in 1964. Him and his two brother played with it Christmas morning by that afternoon they burned up the power pack. The next day he rode a bus to town to exchange it for a new one. He also bought one in Germany in 1971 while in the Air Force. He says THANK YOU again for the great delivery time!!!

Carolyn mcHale   

I have had dealings with HotSlots 1/32 for many many years, and have always been very happy with their product and service. Will be buying more from them in the near future. Once again, great job HotSlots 1/32.

fred pearman   

Jim, Your customer service as well as the organization of the website has already ensured any future purchases I intend to make with slot cars. I attempted to order the same set on another website since January of this year, knowing that it was on back-order. The only times I found out anything about the status of the order (also a joke) was due to my inquiries alone. The second to last message they sent in March indicated that orders were being filled in the order submitted. Of course no news came in the next month until I inquired again, and they admitted that they were entirely out of the set and my order would be cancelled. As mentioned, your site starkly contrasts my experiences with the other one, and I appreciate the prompt response to fill my order and update me. I will highly recommend this site to my friends.

Curtis M.   

...It's refreshing that you can still get personal service like yours. Your hand signed note really makes a difference! I will be a repeat customer!

Marton S.   

Thank you! I was very impressed with how well the cars were packaged. You have yourselves a die-hard customer!

Marco Diez   

I've been buying from Hot Slots for several years. The reason? There are several. First off the website is easy to navigate and provides many high-quality images of each product. Orders are processed quickly. I routinely receive my packages just 2 business days after my orders are placed. The merchandise is always well packed and I have never received damaged goods. Communication is excellent. I routinely get timely confirmation of my orders and notifications when my packages have been shipped. The prices are competitive and I've found the "Great Buys" section to be just that - discounted items are regularly marked down more than other retailers would dare. So thank you all at Hot Slots. You've earned this slotter's loyalty.

Steve A.   

Bought an SCX Digital set for Christmas. After dealing with many other dealers on the web Hotslots stands alone in satisfaction. They have worked with me while I figured out what I needed and are the friendliest out there. Shipping from Hotslots is superior, and my items arrive packaged well in a day or two. Thanks for all the help and look forward to many years of purchases!!!

Todd Shero   

Your company has a service policy that must have as it's core "exceed the customer's expectations". You certainly exceeded my expectations! The hand written thank you note on the invoice copy really cemented me as a regular customer with your company.

Paul Burrey   

Great products. The best customer service I've had anywhere in a long time. This is a great place to do business. Thanks Jim!

Glen G.   

Jim, this is the greatest slot car shop I have ever had the pleasure to work with. Greatest selection, fastest response and shipping in the world. I will certainly be buying many things from you in the future. In fact I have 5 pre-orders I am waiting on now. Keep up the great work!

STEVE WALL@DREAM-CAR-COLLECTIBLES   

Hi, I only placed two orders but your extra care in packing your orders were great, order arrived very quick, you had everything in stock I wanted, not like other sites I have tried before. Thanks,

ron beaver   

Many thanks Mary Rose and Jim. My two Carrera Hot Rods arrived in MINT condition today, thanks to the time, trouble and care that you took in packaging them up. There are a lot of dealers out there who could sure learn some lessons from you about safe, careful packing and customer service. My sincere thanks once again. I look forward to doing more repeat business with HotSlots soon.

Rob P.   

Jim and Barbara, I just wanted to let you know that I did receive my slot car order from you guys in "MINT CONDITION"....Thanks for the extra TLC on the packing, you gave it the Bullit Proof Packing Job!! WOW..I have never received any item from anyone with that kind of awesome packing. THANK YOU! A happy customer is a repeat customer, and I will be a repeat customer very soon. Thanks again guys for the great service and I will tell all of my slot car buds about your company. Have a great day!!

Kenneth P. Sr.   

I'd like to put my 2 cents worth in, HOTSLOTS132 is the best by far. I'm a recent customer (dec. 07) and have never been more impressed with their prompt shipping, you have a long time customer in me... keep up the great work!

Paul Smith   

Expect great service! My last order was placed at 2:56 CST on Friday. These items were picked, packed and shipped on the same day! Once again Thank You all! Hot Slots sets the bar to a new level!

Jim (The Troll) Rodgers   

....My friend says you're the Guru of slots!!

Todd C.   

I've ordered from you before, but I'm still constantly amazed at your excellent customer service. Fantastic communication and your response time to filling an order is unbelievable. You can count on me coming back!

Jeff   

Keep up the great work. My order was filled and shipped the same day I placed it!

Scott Beardsley   

This the best slot shop with the most stock I have found on the net. Just 45 miles away! I could spend a whole afternoon just looking at the cars that he has. The help was a very helpful and pleasant experience. Shall be back to do more bussiness. Thanks HOT SLOTS!

Merlyn Abbott   

Jim, Your store is a few hours from me, but about a year ago I had the opportunity to stop in. I was very impressed with the layouts, inventory, and knowledge of the staff. I have only purchased a few cars since then but will try to send more your way as the need (and $) arise for more Scalextric items. The reason for my reply today is simply to comment on your emails that I have been receiving since my first purchase. Your newsletters are excellent and really convey a passion for the hobby as well as a healthy dose of current events and humor. The part today about "staying off the Carnival rides at my age", had me wondering for a second if you somehow knew me and were writing with me in mind! To capture some one's attention in today's Internet environment is not easy to do. Your newsletter however, is one that I always look forward to and I am only a casual slot car enthusiast. Good stuff, keep it up! Thank you & Have a great day,

Rich Silver   

Less than a year ago I got back into Slot cars, I called Brent and told him I Had R/C equipment I would like to sell or trade, I got an e-mail with pictures of Carrera Analog sets cars and misc. parts. I was hooked and the rest is history. I have since bought a lot of extra cars 17, and counting more track . This year when I got my Tax refund I bought a pair of Slot.it controllers, when they would not work. HotSlots took them back and gave me in store credit, which I got other items that I wanted. The folks at HotSlots are the greatest. Thank you Brent for being a friend and having the best hobby, even better than R/C cars. Robert Wilson

Robert Wilson   

Hi Jim and family, Am I glad I found you. How nice it is to place an order and not find out it's not in stock until the final check out page. And what can I say about your great service. As you know, I placed and order last week and received an e-mail from you just a few hours later letting me know it had already shipped. Keep up the good work. Thanks,

Joe Ferreira   

What a find I have made this past week. HotSlots 1/32 slot car shop is 4 blocks just around the corner. It has an inventory of 1/24, 1/32 scale cars you can ever find. I suggest you check out Hot Slots website www.HotSlots132.com. It's the best out there!

Jeff Henderson   

The customer service team at Hotslots is the best around. They answer every question you have. Thank you Hotslots team.

Brian   

Once again, fast shipping, well packed, and great cars. Thanks!

Sam M.   

Excellent service! Quick e-mail replies with all the answers I required (and some I didn't know I needed and were important!). These guys know their way around the Globe. International shipping was perfect!

DB   

Just received my backordered item in a timely manner and want to say thanks. BTW, you are too easy to do business with...I just placed another order for 5 items to compliment the Ninco home track I'm putting together. Thanks Again, Rob G.

Rob G.   

Unbelievable service! My orders arrive sooner than I would ever expect and the personal attention I recieve from Jim and family is remarkable. Thanks Jim!

Chris Jannelli   

I am that hardest of customers to please - the "Collector". The condition of everything associated with the model is of the utmost importance to me. To that end, I must thank Donna, for my last order - well done! I must also comment on one of your better features in my opinion which is that of the extra photos taken of most of the new cars you offer. I find the different views very helpful in making my next selection - Thank You!

A. BRADEN   

Thank You for the outstanding service and great products! The shipping is very fast! This is the #1 slot car website and the only slot car website that will get my business! I tell everyone about the site! Thanks again! Charles

Charles Moore   

I love your selection, shipping is always quick and free if you spend enough which helps a lot. I am so addicted to slot cars thanks in large part to Jim and the rest at hotslots132!! Thank you so much!

Eric   

Your site is great! You have yourself a longtime customer!

Bob E.   

Jim, Your customer service is absolutely spectacular! You realize this sort of thing only encourages repeat business. I am happy too, that my being an APO customer doesn't dampen your willingness to ship to my address. I am working through my MBA and as I wade through the e-commerce section, I realize you have pressed all the right buttons: easliy accessible site, user friendly, full of information with just the right data, and the clinchers...timely service with impeccable customer service! If a case needs to be written for the course, I will use your site as the right way to conduct business online.

Ernest H.   

Thanks for the excellent service!! My order was received in great shape. I'll be back!!

Tim Sutherland   

Remarkable service, fast, courteous, and reliable. I was told I could not find the RED LOBSTER #25 anywhere but you had it and you have made my day. Thank You so much!!!!!!

Kathy Mack   

Dear Hot Slots of Champaign, On behalf of our recently established Chicago Slot Car Association (C.S.C.A.) I would like to extend our warmest thanks for your assistance, support and much needed advice. This morning I arrived at work to find the parcel which we ordered but hours before had already arrived, expertly packed, and invoice included. This type of customer service, performed with a sense of diligent urgency, is what we've come to appreciate and talk about on race nights. You may recall dealing with us regarding decals, axles, and slot it mounts...otherwise small items of little or no financial gain...and the helpful emails we received on even the slightest of requests/inquiries was impressive and much appreciated. While we may be new to the ballgame, we know a good store when we see it. You guys are great. Thanks again,

J. Danenberger   

My Dad and I have been racing slot cars for years, but local large tracks had all closed. He heard an ad on the radio and we stopped in to check things out. A week later we both bought cars, and are racing monthly. My son races now and my daughter is showing interest. It's a great store and the staff is always friendly and helpful, especially when I leave car parts or my controller there.

Kevin Little   

Shopping with you has been a pleasure in the past, and I know it will continue in the future. You treat you customers as individuals and not as mass contacts. My interest centers around Saleen and Ford Products and you have been there for me.. Thanks again for your personal interest in my account.

David E. Willis   

I hope your holiday seasson brings you as much joy as you have brought to my family! My wife Kris is actually involved in this hobby with my son and myself. We have finally found a hobby that all 3 of us can enjoy, especially with your help and outstanding service. Brightest Blessings, Lawrence H. DVM

Lawrence H.   

Fastest service I've recieved in a long time, look forward to making lots of purchases w/ you fine folks!

Dan C.   

Just would like to say THANKS for being there. Nothing stands even close to the service that you are all about. The web site is just amazing and real time inventory, expected dates for items, the whole site is just great. And emails letting you know when your stuff has been shipped, perfect packaging and tracking #'s so you know when it's gonna be at your front door (You can set your watch by it). Folks believe me, don't have to even try the rest -- HOTSLOTS -- like the one guy said "Is the Bomb". Jed should get a raise!!! Thanks again.

Tomb   

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