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We are a family owned business; so we read and greatly appreciate every one of our customer comments!

Thanks so much for taking the time to write!

~Jim   

For additional reviews posted by our customers, visit our page at ResellerRatings.com - thanks!

Submit Your Kudos for HotSlots1/32

Keep up the great work. My order was filled and shipped the same day I placed it!

Scott Beardsley   

Of all the people I have bought things from over the internet, you guys have given the best service -Thanks!

Dennis P.   

First Time Ordering was a Great Experience!! Friendly Communcation, Great Products & Great Prices!! Keep up the Good Work!! Later for now!!

Thomas Rosinski   

For the first time in over 45 years I have the opportunity to enjoy slot cars! Because of severe space limitations I purchased a SCX Compact set in 1/43 scale. To be quite frank, I wasn't expecting much more than a child's toy but just wanted to have something with which I could relive a small portion of my youth. Much to my surprise and delight I found that this little set and some extra track made for a small but satisfying way to spend a few hours. The cars were amazingly fast and handled well (all most too well, leaving little room for "driving"). I'm a retired law enforcement officer in New Mexico and on a very limited budget but thanks to SCX and Hot Slots, I have this exciting sport coming back into my life. Thanks Hot Slots for your informative articles and information. You made my choice so much easy. I'll be getting more cars and more track in the very near future. Your prompt and friendly service made the whole transaction very rewarding. Thanks again.

Bill Patterson   

Jim and crew, Been doing business with you for over three years and I have to say, your service is ALWAYS excellent. Thanks!! Chas Hamann

Chas   

I'd like to put my 2 cents worth in, HOTSLOTS132 is the best by far. I'm a recent customer (dec. 07) and have never been more impressed with their prompt shipping, you have a long time customer in me... keep up the great work!

Paul Smith   

A very warm ALOHA to the crew of Hotslots. Your prompt service and quick response is a true value to loyal and new customers. The easiness and the accessiblity is an asset to buyers and to browsers. Once again big Aloha.

mark guerrero   

Honestly, I cant think of any reason to shop anywhere else. The follow-ups and focus on order processing is great. I mean, I placed my order an hour and a half ago and you have it shipped already...and its a large order. Thanks again, and rest assured, myself, John and the rest of the CSCA group in Chicago will come down to visit in Champaign in the not too distant future. Thanks again and I look forward to more future business!

Kevin D.   

Team Hot Slots! It was great to finally be able to put a name to some of the faces I've talked to over the past year! You guys are great! Thanks for letting Zack take the time to help me out. It was well worth the 2 1/2 hour trip to visit your location. Thanks, again!!!

Keith and Ree   

Once again, fast shipping, well packed, and great cars. Thanks!

Sam M.   

Incredible service! I placed two orders, received them both in a very few days. Excellent e-mail communication- acknowledgment of of order, notification of shipment, etc. I will definitely be a repeat customer, many times over!

Jim K.   

Place my order in the morning. Ships same day. Get a nice email with the tracking number and thanking me for my order. Arrives in Olathe, KS two days later, well packed and with a thank you note on the invoice. It doesn't get any better than this! I've tried to patronize my local brick-and-mortar hobby shop, but their selection pales in comparison to yours. I just hope my wife never sees my Wish List or I'll be ducking a frying pan (again).

Bob Stuart   

Getting ready to place another order on Monday and as usual, I will probably receive it the same week. Your shipping and customer service is the best. My original set is now expanded to over 35 feet and have 3 crossovers and high banked curve and everything came from you guys. Thanks again in advance for your quick shipping and great customer service. Looking forward to doing more business with you in the future!

RODGER DANBURY   

New to the hobby, I searched extensively on the internet before deciding to place my first order with you guys. It's now several orders later and I've had no reason to look elsewhere. The site is great, with helpful info and reviews, and the customer service has been excellent. The real-time inventory is invaluable. Keep up the good work!

Chis Harrison   

Just wanted to say again what a great pleasure it is to do business with you. Your service is first class and it is amazing how you consisently perform at this excellent level 100% of the time! Thanks again!

Jeff D.   

Thank you for sending my wishes to me so quick and wrapped so great that even the USPS tossing then about have not damaged a car yet. Fast service is one thing, having cars arrive in perfect condition is yet another. I thank you very much for such great service.

Lindsey J. Angell   

Your company has a service policy that must have as it's core "exceed the customer's expectations". You certainly exceeded my expectations! The hand written thank you note on the invoice copy really cemented me as a regular customer with your company.

Paul Burrey   

Wow, Thats all I can say. Order processed same day and I had my Christmas gifts in less than 48hrs. Can't wait to see the look on my 4yr olds face when he and I open our gift together. Bought one of the slot cars for my dad too. (but I dont know if I can part with it.) P.S. Thanks for the little note on my invoice the personal touch is great. I will be back. In the mean time I will be wiping the drool off my keyboard as I look through your inventory, I love the pictures.

Randy Butera   

Placed an order for Carrera 1/32 analog set and extension track set, very pleased with easy order and fast shipping. Just received my second order of high banked curve set, chicane and lane change, again very impressed with quickness of receiving order.

Rodger Danbury   

Hot Slots, I'm absolutely amazed by your service, I ordered a car on Friday at about 3pm and it was in my mailbox in Peoria, Arizona nearly 2000 miles away on Monday. Outstanding! Thanks,

Les   

Jim, Outstanding service! If only ALL vendors we're as efficient and speedy as yourself. Thank you so much for your great service - I will for SURE return. Happy slotting!!

Ken Talbot   

i have spent over $1700 at hot slots over the past year. started with a carrera analog and changed over to digital. i have over 60 feet of track on a modified figure 8 setup. working on scenery right now, have to lane change and one double lange change, small pit area, two ponds and a stream running between the two. i started out with a 4x8 sheet of plywood, added a two foot extension on both ends and a two foot section on one end. looking to expand, but my wife won't give up her car space in the garage. thanks to hotslots for quick service and product availability.

rodger danbury   

My son and I sold all our HO stuff and made the switch to 1/32. We couldn't wait to get started and you didn't make us wait long at all. Thanks for the fast shipping! We were happily crashing Ninco go-karts in three days.

Chad Coppess   

i have purchase many items from hotslots and i can believe how seamless the process is. I am extremely happy with with you guys and will continue to support you!!! thanks a lot!

Bruno Santos   

Jim, Your customer service is absolutely spectacular! You realize this sort of thing only encourages repeat business. I am happy too, that my being an APO customer doesn't dampen your willingness to ship to my address. I am working through my MBA and as I wade through the e-commerce section, I realize you have pressed all the right buttons: easliy accessible site, user friendly, full of information with just the right data, and the clinchers...timely service with impeccable customer service! If a case needs to be written for the course, I will use your site as the right way to conduct business online.

Ernest H.   

Thanks for the updates Jim! I really appreciate them. Im new to 1/32 slotcar racing and I am so excited about finding your website - I've been passing the URL onto anyone who I come across that's remotely interested in the hobby! I literally spent half the weekend surfing your site. I am impressed! Coming from a 35 year old IT Project Manager, I don't get to say that too often!

Steve D.   

First of all, you folks have an incredible inventory and web site. The photos of cars are awesome-- first class. I placed my first order with you about a week ago. I was shocked (pleasantly) when I received a notice of shipment from you about two hours after placing my order. The notice also had a personal touch from "Barbara." Today I received my order in perfect condition with a hand written note from Barbara saying "Enjoy!" In all sincerity-- you folks are exceedingly professional and I will be back. Thank you for a very pleasant experience.....

David C.   

BEST store to shop at !! I just got a " used " # 18 K. Busch NASCAR from your store. What a good car, looks good , runs like new. Fast shipping, great service.

John Barnhill   

You guys were right, I'm a new comer to the slot car world and I have the bug! So thanks for the pointers and the prompt and error free shipping on my order. I will be buying more soon, thanks again.

ian basmajian   

I bought a 45' SCX digital set a year ago from Hot Slots. I built a custom set up as I'm recently retired and have lots of time. I love this hobby so much, keeping my cars tuned up and clean, tinkering away. Hot Sots does a great job, great inventory selection. As I had a family run business as well. I always like to support the idea that families that work together stick together. Thanks for being there, and doing what you all do. Best Regards. Rae Farrell Edmonton Alberta Canada.

Rae Farrell   

I just wanted to take a minute to say thank you for the great service. I placed my order on Wednesday and received it on Saturday with the free shipping. Everything arrived well packaged and in excellent shape as expected. I can't wait to see the look on my son's face on Christmas when he opens up his new slot car track. I also can't wait to set it up so we can play with it. I now know where on the web I can reliably order slot car parts and accessories. Thanks again!

Doug Z.   

Shopping on your site is a great pleasure! Outstanding service and the fast shipment to South Africa! I received my cars in good package. I get better service from you than from some of our local suppliers. Thanks Jim!

P. Weyers   

Expect great service! My last order was placed at 2:56 CST on Friday. These items were picked, packed and shipped on the same day! Once again Thank You all! Hot Slots sets the bar to a new level!

Jim (The Troll) Rodgers   

I have been coming into the shop for the past couple of weeks on the weekends to run on the large track in back with my dad, brother-in-law and friends. Needless to say, we are hooked! We have all bought multiple cars, and we look forward to running each week. Next up is buying a track! Thanks to you and your staff for making the experience a great one!

Matthew C   

Excellent service! Quick e-mail replies with all the answers I required (and some I didn't know I needed and were important!). These guys know their way around the Globe. International shipping was perfect!

DB   

I have done business with several model railroad, and slot car outfits, and I have to say your customer service is the best I've come across! Everything is easy when everything goes well. It's only when a problem arises that you really find out what kind of people you're dealing with. Thanks!

Art Braden   

You guys are the epitome of how a business should run- fast, friendly, knowledgable and efficient. You take the time to answer my questions and always point me in the right direction when I purchase. Never a "hard sell." Always patient and knowledgeable. My orders always ship fast and are always spot on! Meeting great folks like you all is one of the coolest parts of this great hobby! I will keep ordering from you guys, because not only do I get great product, I get great information as well! Regards! George

George Felton   

Jim, this is the greatest slot car shop I have ever had the pleasure to work with. Greatest selection, fastest response and shipping in the world. I will certainly be buying many things from you in the future. In fact I have 5 pre-orders I am waiting on now. Keep up the great work!

STEVE WALL@DREAM-CAR-COLLECTIBLES   

Less than a year ago I got back into Slot cars, I called Brent and told him I Had R/C equipment I would like to sell or trade, I got an e-mail with pictures of Carrera Analog sets cars and misc. parts. I was hooked and the rest is history. I have since bought a lot of extra cars 17, and counting more track . This year when I got my Tax refund I bought a pair of Slot.it controllers, when they would not work. HotSlots took them back and gave me in store credit, which I got other items that I wanted. The folks at HotSlots are the greatest. Thank you Brent for being a friend and having the best hobby, even better than R/C cars. Robert Wilson

Robert Wilson   

My Dad and I have been racing slot cars for years, but local large tracks had all closed. He heard an ad on the radio and we stopped in to check things out. A week later we both bought cars, and are racing monthly. My son races now and my daughter is showing interest. It's a great store and the staff is always friendly and helpful, especially when I leave car parts or my controller there.

Kevin Little   

I Can't believe how friendly this store is, and how fast they ship. They also give you a whole lot of shipping options. This is an unbelievable store with excellent customer service in all aspects. This is the third time I'm buying from them.

Servio Castro   

You Guys are great. Really good website and service! Thanks! We're going to have a great Christmas racing in the garage!!

Susan Stan   

I have just checked the "history" of my account and must say that I am really impressed on how quickly you were able to process and then ship my order!!! I have dealt with several other Hobby Shops on-line and I have found you to have been the quickest in "turn-around". I will be passing on your URL to those of my friends who also enjoy Scale (slots if we must call it that ;-) ) Model Car Racing. I look forward to "working" with you again in the future!! Sincerely,

Steven W.   

Jim, I can't tell you enough how GREAT your service is! I ordered the SCX electronic speedometer just a few days ago and received it so QUICKLY that my son and I could hardly believe it! But the GREAT thing about you guys is your a "real time" inventory. THAT coupled with fast delivery is what puts hotslots132.com LAPS ahead of the competition! Keep maintaining that lead!

Ed H.   

I am so glad I found your shop on the net, blows away the local guy. I have been in online marketing for ten years, for Fortune 500 companies, and I have to say your online storefront is superb by any industry's standards! I am very happy with the products you sell and especially the service you provide with them. Top notch! Thank you again for your great shop and spectacular service!

Laurence Rothman   

Jim, Got my package in today via fedex. Don't you get it yet? You can't run your business this way!!! Why would you want a clean, easy to use website? You sure shouldn't have a lot in stock! And what is all this junk I keep getting in my e-mail that shows a Welcome from You, and the shipping status, and then I get a e-mail with the delivery information..... All kidding aside Jim, you are doing an excellent job, and it has been a pleasure doing business with you and hope to be doing more in the near future!

George D.   

I've gotten great service from HotSlots. The items I've needed to build a large 4-lane circuit have been readily available and the shipping is quicker than anyone could expect. Can't wait to get my next order. Thanks.

George Clarke   

What a find I have made this past week. HotSlots 1/32 slot car shop is 4 blocks just around the corner. It has an inventory of 1/24, 1/32 scale cars you can ever find. I suggest you check out Hot Slots website www.HotSlots132.com. It's the best out there!

Jeff Henderson   

Hi Jim! I just wanted to let you know that I received my set today and I want to thank you. I like the personal touch where you signed the bill of materials with a personalized 'Thank You'. It's great to see that professionalism is not dead in the United States! It may seem like a very insignificant thing to some people, but I really appreciated it. Thank You again, and we will be doing business in the future.

Rick Monje   

Jim, Thanks for the great service & quick shipping, I almost have my 1:24 Carerra home track ready to roll, will post pics soon. I will be ordering more soon. You're the best!! Ed

Ed   

Jim, I just received my order today, and I am glad to say you lived up to every promise made on your website. Every step of the way was easy, the shipping was fast and I am extremely satisfied with the "toys". I will definitely be shopping with Hotslot32 again. Many thanks!

Steve S.   

I just wanted to send you an email to let you know how thoroughly impressed I am with your service. Not only did you get my order to me in record time, you have impeccable customer service (i.e. your handwritten "thank you" on the receipt). I will make sure to let all of my son's friends and their parents know about your website and I plan to make several more purchases with you in the future. Thanks again!

Kim Gerwatosky   

Thanks To The Team At Hot Slots For Great Service And Super Quick Postage, Champaign IL To Wellington New Zealand In 7 Days. Look Out For My Continued Patronage Soon. Cheers Guys!

Wayne Gill   

I just got my Monogram Galaxies and I'm happier than a puppy with two tails! Your service is so fast I just wish you sold more than slot cars. Keep up the good work and I'll be a loyal customer forever! Thanks again, John Hooper

John Hooper   

Dear Jim, Placed an order with you Thursday 12th May and have received it Tuesday 17th May. Given I am the other side of the world in New Zealand this is magic service. I have been ordering products on the web for over 15 years now from a number of suppliers and rate your customer service the best I have dealt with. Things that I have found great about dealing with you are as follows: You had no issue with putting time in to source product that was not on your site and did so with haste. Your site is very user friendly. Your communication re my order and pending product was absolutely faultless. The product arrived in perfect order and given that I run a large Warehouse and Logistics operation, I know when things have been packed with pride and care. It has been a pleasure doing business with you and look forward to placing my next order.

Darryl H.   

Your web site is GREAT! The brand and FAQ information was thorough and relevant helping me decide what brand to purchase. My 9 yr old daughter is very excited about her new SCX set (and Santa Claus is happy to). I followed your advice and bought locally, but I will make it a point to buy add-ons from you if her interest holds up.

Mike Powers   

thanks for the great slection of F1 slots and super service also. I used to buy at local hobby store but your slection of supplies are the best . you are my new hobby store . thanks again bill k

bill klomburg   

Dear Hot Slots of Champaign, On behalf of our recently established Chicago Slot Car Association (C.S.C.A.) I would like to extend our warmest thanks for your assistance, support and much needed advice. This morning I arrived at work to find the parcel which we ordered but hours before had already arrived, expertly packed, and invoice included. This type of customer service, performed with a sense of diligent urgency, is what we've come to appreciate and talk about on race nights. You may recall dealing with us regarding decals, axles, and slot it mounts...otherwise small items of little or no financial gain...and the helpful emails we received on even the slightest of requests/inquiries was impressive and much appreciated. While we may be new to the ballgame, we know a good store when we see it. You guys are great. Thanks again,

J. Danenberger   

HOT SLOTS is just as read HOT SLOTS! You guys are a great one stop shop. A great selection . and just all around 100 percent dedicated to customer satisfaction! Thank you!

Tony Denton   

Unbelievable service! My orders arrive sooner than I would ever expect and the personal attention I recieve from Jim and family is remarkable. Thanks Jim!

Chris Jannelli   

Once again my order/s came right on time. They were packaged with care and everything was Great!!!! About 10 minutes after I placed my order I got a reply that it was on the way to the Federal Express office!!!!!! I just have to tell you guys & gals at Hot Slots- that the way you run your business is a benchmark in the way a business should be run, every customer is important to you and that makes a big differance......Thanks again!!!! You guys are the best!!!!!! Happy New Year!!!!

Dan C.   

You guys (and gals) are awesome! I ordered and the next day UPS had it at my door (garage actually)! Thanks you!!

Robert W.   

Just received my second order yesterday,Bullit proof packaging again.Notification e-mail that first order was shipped was sent in about 90 minutes.In both cases a little hand written thank you on invoice.Jim you and your team are great folks to do business with.Keep up the great work.I am sold on Hotslots!

Chris Aggi   

...I wanted to let you know that I really appreciate the manner in which you conduct your business. It was refreshing to see the hand signed note of thanks. You will be my first stop when shopping for new cars and accessories!

Ray C.   

WOW! You guys are awesome! Thank you so much for a very enjoyable buying experience...lightning fast shipping...really like that you stay in contact with your customers! Thanks again...will be buying from you again soon! Also the very best prices around.

Jodi B.   

Just the car I wanted! I will be doing more business with you! My first in a monster collection.

Mark Powley   

I normally support my local hobby shop, but there are items he just can't get for me. Jim at HotSlots has been the best and the only other dealer I will go to. His fast service and notifications have been wonderful! Thanks so much Jim! - Jeff

Jeff Morgan   

Excellent customer service, fast shipment to the other side of the world, great website, and a fantastic range! Congratulations to Jim and the HotSlots132 team on consistently delivering what the customer wants, including genuine friendly service.

Mark K, Perth, Australia   

Your service, since I found your website back in December, has been beyond belief. You run your Internet business the way ALL Internet businesses should be run, and I mean that VERY sincerely. Once again you reaffirm my belief that Hotslots 132 is the ONLY place to buy my slot car merchandise. You guys, as they say, are the BOMB!!!!

Scott W.   



   

I placed an order 20 minutes before 4 o'clock , ten minutes later I received a shipped conformation. That is service at its best! Thank you, Hotslots...I wish other companies could have this great of service. Keep up the great work! Thank you!

Stephen Purington   

Thanks Jim for the outstanding service on my first order! You web site is outstanding! I write this as I place my second order. The Monogram 1/32 cars are awsome and really move on my Carerra set. Your handwritten note shows you take the time to care. I look forward to my next order and future orders as well! Top notch packing!! Fast delivery! Recommend Highly!

Christopher M.   

Fast, prompt service, excellent site for your slot car needs. Have not had any problems here. Thank you, Hotslots132!

Stephen Purington   

I love the variety of merchandise you carry. Then I found out you are located only 45 minutes north of Matton ,IL. My brother and I plan on comiing up to your store. Looking forward to meeting you. Thank you,

Merlyn Abbott   

Fantastic!!! As an International customer. I cannot fault the service provided by the HotSlots staff. I recommend them to everyone. Keep up the good work guys!!!

Scott   

You're the best! In the short time I've been into slot cars I have learned so much from your web site. The quick response to my orders and the tracking info is second to none . My grand-kids and I are having a great time with this Carrera track and the new cars we purchased especially the Ferrari f1's. They are so fast!! Thank you again.

Joe Crosson   

Hi Jim and family, Am I glad I found you. How nice it is to place an order and not find out it's not in stock until the final check out page. And what can I say about your great service. As you know, I placed and order last week and received an e-mail from you just a few hours later letting me know it had already shipped. Keep up the good work. Thanks,

Joe Ferreira   

I just want to thank the Owner and staff of HotSlots132 for the fast and prompt service that i received recently. The internet customer service rep to whom i spoke on the phone with was very helpful and courteous. He solved my problem promptly.The Carrera 1/24 slot cars that i received are fantastic. The shipping dept gets 5 STARS on product protection during shipment. Again i am just very impressed with the professionalism of the business practices of this establishment. Best Regards, Henry L. ( SpeedKing )

Henry   

My husband loves his set...we played with it all night long- we had so much fun! I would recommend this as a gift to anyone for any occasion. Thanks Again for the quick and friendly service!

Jamie   

Thanks for the great service! Semper Fi!

Harry F.   

I'm a first time customer... Now, a 'permanent' customer... I've owned my own business as well, and I could take lessons from these wonderful folks. Great products; probably one of the best examples of how one should carry on relations with their clients (i.e. customer service); no fooling around shipping your items out (none, what-so-ever); very, very reasonable price point(s); and I could go on and on. Just purchase something...anything, and find out for yourself. Unreal...Thank you very much, again. I'm so glad I 'found' you. I appreciate everything.

Dale R.   

Service was more than fantastic. Hot Slots went the extra mile to deliver before Christmas. Highly recommended. Larry & Joan

Larry and Joan Velk   

Incredible service! Fast delivery, great selection of products, and your email communication is awesome. Your family Business is truly a class organization, and I am proud to say, I will always purchase my slot cars products from you and only you. Companies like yours seem to be rare these days, so keep up the great work! and thank you all at Hot slots, your the best!

Robert Gibilterra   

Hot Slots has been an excellent cure for my slot car addiction. They have plenty of inventory and ship fast and safe my cars, track, tires, controllers and what ever else might be necessary to "tear it up" on the track.

Skip Cressman   

Tks Jim for so great quality service. Fast shipment, special care for the package and so kind communication. A five star service. :)

Ricardo Bifulco   

Simply the Best... Customer Service is Top Notch. From my experience, their on hand inventory is Unmatched. Personally I have spent well over $2000 with them and everything was received next day. Their packaging is the BEST I've ever had EVERY TIME, and I shop online for just about everything but food. You will receive your items as if they were right off the production line. I wouldn't dream of spending my money for my slot car hobby anywhere else!!

Robert Murphy   

For 1st time buyers, do not hesitate or think twice about buying from Hotslots. Friendly ordering over the phone, and, as a member, very, very fast and easy ordering on the internet. Order arrives 2nd day to Virginia. Thanks to Jim, family, and staff for the personalized service. This is what keeps myself, and many others, satisfied returning customers.

Richard Webber   

Kent and Barbara! Thanks for the great customer service! I was having trouble with my Carrera pit lane and you guys went out of your way and showed great customer service and sent me a new pit lane and spent a lot of time with me on the phone trying to resolve the problems. I really appreciate that you are still there even after I purchased the product; you still stand behind it. I'm telling people about your website all the time. Thanks again!

Bob Sponseller   

Shopping with you has been a pleasure in the past, and I know it will continue in the future. You treat you customers as individuals and not as mass contacts. My interest centers around Saleen and Ford Products and you have been there for me.. Thanks again for your personal interest in my account.

David E. Willis   

Thanks for the fast service! Items were received in great shape and I especially love the new Carrera 1/24 scale cars. Very detailed, fast and a quality car!!! Thanks again and I'll look foward to my next order.

tom coruzzi   

Selection is great and ordering was a breeze! You have the best website for Slots...Great Job!!!

Brad A.   

What can I say, this is the best place on earth. You have helped bring back my favorite childhood hobby with my Dad, to an awesome "adulthood hobby". Are men allowed to have this much fun! Just don't tell me wife how much I've spent ok! :) Thanks a ton Barb and Jim. Kale

Kale Dankenbring   

I'm new to the hobby, and found all the stuff I needed right here. My order shipped the same day, and I am now the proud owner of my first set a 1/32 scale track and cars. The packaging was great and none of the contents where damaged. I received prompt emails regarding the status of my order and tracking number. I will definitely be purchasing here again when I have the funds to get the rest of the track I need for my permanent layout.

Steve Howey   

I would like to give a special thanks to Kent. who helped me get my Scalextric 6 car powerbase working, well i should say replaced. After numerous trys to get the firmware to download into my powerbase with no luck, Kent asked me to send it to HotSlots. When it was received after i'm thinking several trys himself. he worked with Scalextric and they sent me a new one with all the updated Firmware installed for FREE!!. I have not hooked it up yet as i'm reconfiguring my layout, But i'm sure it will operate without error. Once again Thank you Kent and the staff at HotSlots for your excelllent Customer Service, I will be letting my friends know all about the crew at Hot Slots.

Allan Porter   

You guys are great. I will make an order and "Boom!" I get it within 2 days and the order is correct. I've used other online hobby sites but yours is by far the best!!! Thanks, Harold Rex

Harold Rex   

I cant believe I ordered my stuff last night and had a tracking number by 8:30 the next morning, thats fast. Thanks!

Ken   

I really appreciate the way this company conducts business. All the online contacts I have had were friendly and very professional. As a small business owner for 30 years, I can appreciate the dedication it takes. Thanks for the great service!

Gary Day   

Jim, your web site was very user friendly compared to much of your competition. Its well organized, intuitive and I found it was "relatively" easy to find the parts I wanted. To top things off, the parts ship quickly with follow up e-mails and shipping information.....Well Done!

Art   

I have placed three orders (in the last week and a half!) and I'm completely satisfied with your service. In fact I placed an order Saturday and I received confirmation that it has shipped within 90 minutes of placing the order. It is not often that any of us get treated to that kind of customer service at a brick and mortar location or through an online retailer. It is obvious that you value your relationship with your customers. I truly appreciate the culture of your company and look forward to sharing that (and the slot cars!) with my two children for years to come! Thanks, Greg

Greg Woleck   



Hot Man Chicken   

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