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We are a family owned business; so we read and greatly appreciate every one of our customer comments!

Thanks so much for taking the time to write!

~Jim   

For additional reviews posted by our customers, visit our page at ResellerRatings.com - thanks!

Submit Your Kudos for HotSlots1/32

My husband loves his set...we played with it all night long- we had so much fun! I would recommend this as a gift to anyone for any occasion. Thanks Again for the quick and friendly service!

Jamie   

Hi. Me very much to like here. I shall advise this site to the friends. I am sorry for my English. I only learn this language.

Antique   

As I was searching to purchase a slot car track set HotSlots 132 had the most comprehensive, informative website. After some researching I ordered a custom-designed SCX track from their website store. I set everything up with the help of their pictured layout and DVD instructions. Everything works great and the track is awesome. I would direct anyone looking for a hobby-grade slot car set to HotSlots 132.

Tom Gaglione   

Jim, your web site was very user friendly compared to much of your competition. Its well organized, intuitive and I found it was "relatively" easy to find the parts I wanted. To top things off, the parts ship quickly with follow up e-mails and shipping information.....Well Done!

Art   

....My friend says you're the Guru of slots!!

Todd C.   

Jim, Your customer service as well as the organization of the website has already ensured any future purchases I intend to make with slot cars. I attempted to order the same set on another website since January of this year, knowing that it was on back-order. The only times I found out anything about the status of the order (also a joke) was due to my inquiries alone. The second to last message they sent in March indicated that orders were being filled in the order submitted. Of course no news came in the next month until I inquired again, and they admitted that they were entirely out of the set and my order would be cancelled. As mentioned, your site starkly contrasts my experiences with the other one, and I appreciate the prompt response to fill my order and update me. I will highly recommend this site to my friends.

Curtis M.   

You guys at HotSlots are amazing! You offer the best selection out there. Let me thank you for the fast and courteous service. Sincerely,

Patrick Lemble   

Just placed my third order. You folks do an amazing job - getting the product out quickly. I have tried other vendors - you are the best hands down! Will gladly be back for more.... G.A. Dunn

G. Allen Dunn   

I placed an order Wednesday morning, it was on my doorstep Friday afternoon. UNBELIEVABLE!! As usual everything was packed and shipped and received perfectly. I would like to place two or three orders a month, but i have a wife that keeps me in check! working on that.

Rodger Danbuiry   

Service was more than fantastic. Hot Slots went the extra mile to deliver before Christmas. Highly recommended. Larry & Joan

Larry and Joan Velk   

Brent and Jake. Thanks so much for helping this old guy with a track!! Its Great. The shipping was very good and very fast. You guys Rock wish you were in CA. BB

Bruce Bock   

Have been a very satisfied customer since Dec. 2009, and continue to be one. Excellent real time; showing what is in stock, and most definitely excellent service and care in mailing out my orders. Thank you Hotslots 1/32, keep up the excellent work!

Ken Reed   

I am astounded by the level of service offered by HotSlots132! I have never seen such prompt service. The fact that you have one of the best selections of merchandise IN STOCK is most definitely a bonus.

Matt Wilson   

What a find I have made this past week. HotSlots 1/32 slot car shop is 4 blocks just around the corner. It has an inventory of 1/24, 1/32 scale cars you can ever find. I suggest you check out Hot Slots website www.HotSlots132.com. It's the best out there!

Jeff Henderson   

Wow, that was quick. I ordered over the weekend and got my track on Tuesday. I have to say I am really impressed with the detail of information that is available on you site. Having that level of description detail (and pictures) makes me very comfortable that I am going to like what I've just ordered and that there won't be any unpleasant surprises. And my first buying experience was great, (not to mention how much fun my new track is).

Joe Hocker   

just received my 4th order, upgraded my analog Carrera to digital with the addition of the digital street pursuit. it is really cool to change lanes. working on scenery and more cars. will place an order next month. as usual the packaging and shipping were first class. keep on slotting

rodger danbury   

My Dad and I have been racing slot cars for years, but local large tracks had all closed. He heard an ad on the radio and we stopped in to check things out. A week later we both bought cars, and are racing monthly. My son races now and my daughter is showing interest. It's a great store and the staff is always friendly and helpful, especially when I leave car parts or my controller there.

Kevin Little   

Honestly, I cant think of any reason to shop anywhere else. The follow-ups and focus on order processing is great. I mean, I placed my order an hour and a half ago and you have it shipped already...and its a large order. Thanks again, and rest assured, myself, John and the rest of the CSCA group in Chicago will come down to visit in Champaign in the not too distant future. Thanks again and I look forward to more future business!

Kevin D.   

I've been buying from Hot Slots for several years. The reason? There are several. First off the website is easy to navigate and provides many high-quality images of each product. Orders are processed quickly. I routinely receive my packages just 2 business days after my orders are placed. The merchandise is always well packed and I have never received damaged goods. Communication is excellent. I routinely get timely confirmation of my orders and notifications when my packages have been shipped. The prices are competitive and I've found the "Great Buys" section to be just that - discounted items are regularly marked down more than other retailers would dare. So thank you all at Hot Slots. You've earned this slotter's loyalty.

Steve A.   

"NEWBIE" to the hobby...THANK YOU & staff for all of your help on my 1st slot car order (s)!!! Definatly found your site to be very informative and will be back for more shopping.

Glenn Samuels   

You guys are great! (Jim\Barbara). I appreciate the fine service and quick responses I recieve. Its my pleasure to shop with you folks of such fine caliber. THANKS Again!

Joe H.   

I just wanted to thank both of you for the great service. Many times when you order, especially online, you seldom get a note, even more seldom do you get your items quickly, and packaged to perfection. I ordered only one item from your business as I wanted to see how well the service was. Needless to say, I will no longer order from a competior of yours as your service is far superior. Last, but by far not least, your service is a friendly one, never got an email from the owner of the company! Thanks again, you have a new customer, and I will be sure to share this with other that I know buy similar items. Thank You!!

Richard Braun   

you guys & girls have the best service ever and the greatest products thanks a lot !!!!!!!!!!!

bill klomburg   

...It's refreshing that you can still get personal service like yours. Your hand signed note really makes a difference! I will be a repeat customer!

Marton S.   

Excellent customer service, fast shipment to the other side of the world, great website, and a fantastic range! Congratulations to Jim and the HotSlots132 team on consistently delivering what the customer wants, including genuine friendly service.

Mark K, Perth, Australia   

I just received another order of 1/32 cars (second of more for sure!) and I have to say, your prompt delivery is outstanding. Received items to Canada in three days from the day purchased and I was kept informed along the way. Very cool. You also have a fabulous website. It covers about every slot car topic an enthusiast could be looking for - in terrific detail. Who ever is in charge of this my hats off to them. I've checked around and continue to but in the end it's you I buy from. You offer winning competitive pricing. Thank you. I will be purchasing more and more as time passes for I have an extensive wish list. Every time our dollars close in on each other I start getting the itch to transfer from my wish list to the checkout line as I attempt to return to a great past time and hobby. Keep up your great work. It doesn't go unnoticed. Take care. A Canadian racer

K. Jackson   

Your service, since I found your website back in December, has been beyond belief. You run your Internet business the way ALL Internet businesses should be run, and I mean that VERY sincerely. Once again you reaffirm my belief that Hotslots 132 is the ONLY place to buy my slot car merchandise. You guys, as they say, are the BOMB!!!!

Scott W.   

Hotslots, for sure off the chain! The best! Nothing else to be said! Deliveries always on time. More dependable than the Post Office. Thanks guys!

Tony Denton   

Dear Hotslots, I just wanted you to know how much appreciated your effort is to me. I not only got to place the order but then a confirmation and shipping the same day! I enjoy giving you folks my business and will continue to do so. This performance is a rare thing this day and age and is outstanding, others should follow.

John Componeschi   

Jim, Your web site was very user friendly compared to much of your competition. Its well organized, intuitive and I found it was "relatively" easy to find the parts I wanted. To top things off, the parts ship quickly with follow up e-mails and shipping information.....Well Done!

Art Roberts   

I placed an order Tuesday morning and could not believe it, it arrived Thursday. fantastic service, inventory and shipping. Next month (May) i will be placing another order. Thanks again!!!!!!!!!!

RODGER DANBURY   

You have the Most Amazing Site EVER. Pretty Impressive work!

Kamron   

I have yet to do business with any other website that can even hold a candle to you guys. Your selection, items being in stock, and free shipping are at the very least OUTSTANDING! Oh, I guess I should mention the LOWEST PRICES?!!!!!! Hotslots132, yourself, Jim, Angelo, Mary, and all the rest are the absolute best in the business. I will try to send pics of my own track soon. I would like to make a request of you...please send me directions to your store. I will be in Chicago this coming June (for a Cubs' game...never been before) and in July for G-Fest '07 (my son and I have a substantial Godzilla collection) and I would love to find your shop, even if it isn't in Chicago. Brightest Blessings,

Lawrence   

It only took a couple trips to HotSlots to realize how much I missed slot car racing. Needless to say I'm back into it. I purchased my first track YESTERDAY, and received it TODAY. That's what I call fast shipping. With inevitable purchase of additional track. "MIR" (Montrose International Raceway) will be at full speed. Thanks to the crew @ HotSlots!

Ric   

Thank you all once again for making it so easy to be a repeat customer. What an easy way to rediscover the world of slot cars! Jim(The Troll)Rodgers

Jim Rodgers   

Hi Jim, I am very pleased with your service! It is second to none! I hope to visit Hotslots in person this summer because a store this AMAZING SHOULD BE SEEN! I can't wait to put my next order in! Until next time, have a good day! Hotslots is the best on the WEB, Period!

Robert Hill   

Amazing service; order Saturday, arrives Monday. Other businesses should take note!

Nick Manley   



Hot Man Chicken   

Great customer service! I order stuff and it shows up the very next day in St. Louis. Fantastic email communications every step of the way. Nothing backordered and it is all well packaged! Hot Slots cannot be beat!

Ron Bradshaw   

I had an AFX set as a kid, but consider myself new to slot car racing. I bought a 1/43 SCX set for my son's birthday and I am having trouble waiting until he (we) get to play with it on his birthday in late December. I could have bought this set from many places online, but the wealth of information I read on the Hotslots website has me now looking no where else. I am now a loyal Hotslots132.com customer. Thanks for the quick shipping as well!

Steven Joseph   

Just wanted to drop you a line of appreciation and praise. If everyone ran their business like you my friend, the world would be a better place! I was impressed when you e-mailed me and told me how to fix (i.e. Slot.It gear) my slot car. I was truly amazed (with chagrin) when you so ardently took on my power distribution problem. First, let me Thank you, the car runs great! Next, let me tell you the track runs sooooooooo fast and smoooooooooth! Cars perform unbelievable !!!!! Again, thank you and you can count on me as a customer for life.

F. Paul Carson   

Fastest service I've recieved in a long time, look forward to making lots of purchases w/ you fine folks!

Dan C.   

Every car I've ever ordered from the internet was from you guys. You guys have the best picture and selection around, even competive prices. Shipping and customer service is the BOMB! The only thing I could say that would make your site unbeatable, would be that if we could know what motors are in the cars before we (customers) purchase them. I will still continue to order my cars from the best (hotslots!).

Chris Helie   

Dear HotSlots, I can't tell you how much I appreciate your getting our order to us by Christmas, with such a short lead time. We had a simple oval track set up within minutes of opening the first set. I was a little apprehensive because my best friend, a sprint car driver himself in his youth, had recommended that I get an HO set, because it would be easier for young beginners. Our five-year-old grandson drove his car off the oval into the wall on the first turn. I mumbled something to the effect that the trick is being able to control your speed, not always going as fast as you can. He made a complete lap on the next try. Within a short time we had a road course set up that covered half the living room. Our five-year-old beat me consistently every day for the rest of the vacation. Thanks for the good times.

Bill W.   

Once again I just want to say THANKS....Your up to date inventory is FANTASTIC....I made the mistake of ordering items from 2 other sites, after a week I called both and nothing I ordered was in stock (even though it appeared to be on their sites)....Well I learned my lesson....You guys/gals are hands down the BEST on the net....With a frustration factor of ZERO.....Your the BEST.... Thanks again,

Dan C.   

I wanted to let you know, your website and service has been outstanding. Thank you for making my shopping experience easy and stress free. I appreciate it, thank you.

Robin   

I am very happy to say I received my Carrera Digital set and lap counter on SATURDAY!!! I wasn't expecting to get my products in just 3 days. Built my 9x7 table and now I'm up and running. Digital is alot of fun and the detail of the Carrera cars is awesome. Thanks guys.

Jason Stencler   

Outstanding service. Fast shipment. You guys are the best! Keep up the great work and awesome customer service!

Bill B.   

Your customer service is top-notch. I'd like to report that I received my order today... only TWO days after ordering it... and to Hawaii, no less! I think the USPS had a little something to do with it also, but the speed at which you satisfied my order and got it shipped is perhaps the best I've seen yet in the on-line industry. And all without any special shipping or handling requests. Now I feel a little P.O.'d that I went with another vendor for the rest of my needs. I had several more items that I wanted, but vendor "X" quite frankly had much lower prices than you... to the tune of close to a $100 savings. So the same day that I placed my order with you, I placed an order with vendor "X". And now am I sorry I did. I have STILL yet to hear from him. I received one automated message saying they received my order. Have heard nothing since.. have no idea on shipping charges or if any items are backordered. And all the while I'm waiting to hear from him, I already have the items I ordered from you. Trust me, it's not worth the savings. Sure, you cost a little more on some things, but after experiencing two orders with you, it's worth it.

Barry Miller   

Jim, this is the greatest slot car shop I have ever had the pleasure to work with. Greatest selection, fastest response and shipping in the world. I will certainly be buying many things from you in the future. In fact I have 5 pre-orders I am waiting on now. Keep up the great work!

STEVE WALL@DREAM-CAR-COLLECTIBLES   

Excellent service, orderd from the Netherlands for a friend who lives in the U.S. and deliverd on his birthday! It can't get any better then that!

C. Mol   

Thank you to the whole Hotslots team for your world class service. Special thanks to Brent and Kent for helping with our racing clubs transition from SCX over to Scalextric Digital. We are presently converting track one over and when it is time for track two and three expect more calls.l. Thank you again for all your help over the past weeks you guys are super to deal with. Thanks,

Mike Person   

Just would like to say THANKS for being there. Nothing stands even close to the service that you are all about. The web site is just amazing and real time inventory, expected dates for items, the whole site is just great. And emails letting you know when your stuff has been shipped, perfect packaging and tracking #'s so you know when it's gonna be at your front door (You can set your watch by it). Folks believe me, don't have to even try the rest -- HOTSLOTS -- like the one guy said "Is the Bomb". Jed should get a raise!!! Thanks again.

Tomb   

Great service ! I have ordered many things and have asked many questions, and I have never been let down. My only disapointment is that I do no live nearby so that I can have the products I want Immediately. Thank you for all the help !

Mel Howarth   

Many thanks Mary Rose and Jim. My two Carrera Hot Rods arrived in MINT condition today, thanks to the time, trouble and care that you took in packaging them up. There are a lot of dealers out there who could sure learn some lessons from you about safe, careful packing and customer service. My sincere thanks once again. I look forward to doing more repeat business with HotSlots soon.

Rob P.   

I just wanted to take a minute and thank you. I just got back into slot cars in February and I also have a passion for it. I search all the web sites and yours is by far the best. I will be ordering more cars and other things- but a little bit at a time. Thanks again Jim- Great Service!

Jeff G.   

Great service, great website. I have called several times and have gotten the help and information I needed. Website has a lot of information and the videos are really helpful. Hotslots 132 is terrific!

Jerry Sandler   

HELLO, TO WHOM IT MAY CONCERN. RECEIVED CARS TODAY VERY HAPPY THANK YOU. WILL CONTACT YOU AGAIN.VERY HAPPY WITH THE SERVICE. HAVE READ OTHER PEOPLE STATEMENTS BUT ALWAYS THINK IT IS A MARKETING PLOY. BUT NOT SO! IT IS TRUE, YOU GUYS ''RULE''OK.. REGARDS...

JOHANNES (ROB) VAN DER MEULEN   

Greatest selection, cool pictures of all the cars, fastest response and shipping! I will buy all my cars and parts here and I like that your a family owned business!

Manuel Alves   

Great site. Great prices. Great service. Super Fast Shipping. So far i've bought all my cars here. Keep up the Great work. Ron H

Ron H   

Dear Hot Slots of Champaign, On behalf of our recently established Chicago Slot Car Association (C.S.C.A.) I would like to extend our warmest thanks for your assistance, support and much needed advice. This morning I arrived at work to find the parcel which we ordered but hours before had already arrived, expertly packed, and invoice included. This type of customer service, performed with a sense of diligent urgency, is what we've come to appreciate and talk about on race nights. You may recall dealing with us regarding decals, axles, and slot it mounts...otherwise small items of little or no financial gain...and the helpful emails we received on even the slightest of requests/inquiries was impressive and much appreciated. While we may be new to the ballgame, we know a good store when we see it. You guys are great. Thanks again,

J. Danenberger   

HOT SLOTS are Great! Great service! Joe P.

joe papagoda   

Once again, absolutely impeccable service - thank you all!

Tony Holmes   

Dear Jim, Placed an order with you Thursday 12th May and have received it Tuesday 17th May. Given I am the other side of the world in New Zealand this is magic service. I have been ordering products on the web for over 15 years now from a number of suppliers and rate your customer service the best I have dealt with. Things that I have found great about dealing with you are as follows: You had no issue with putting time in to source product that was not on your site and did so with haste. Your site is very user friendly. Your communication re my order and pending product was absolutely faultless. The product arrived in perfect order and given that I run a large Warehouse and Logistics operation, I know when things have been packed with pride and care. It has been a pleasure doing business with you and look forward to placing my next order.

Darryl H.   

I'm new to the hobby, and found all the stuff I needed right here. My order shipped the same day, and I am now the proud owner of my first set a 1/32 scale track and cars. The packaging was great and none of the contents where damaged. I received prompt emails regarding the status of my order and tracking number. I will definitely be purchasing here again when I have the funds to get the rest of the track I need for my permanent layout.

Steve Howey   

I'm a first time customer... Now, a 'permanent' customer... I've owned my own business as well, and I could take lessons from these wonderful folks. Great products; probably one of the best examples of how one should carry on relations with their clients (i.e. customer service); no fooling around shipping your items out (none, what-so-ever); very, very reasonable price point(s); and I could go on and on. Just purchase something...anything, and find out for yourself. Unreal...Thank you very much, again. I'm so glad I 'found' you. I appreciate everything.

Dale R.   

HotSlots132 by far has the best service that I've experienced in the slot car world. I buy most of my cars, accessories etc.. from Hotslots132, because they have the best prices I've found. Many of my slot car buddies on the forum have made referrals, but none have beat HotSlots132 in price and service yet! Thank You Jim! Rob aka on SF: Guam Slot Racer

Rob Peryon   

Great service and support. I'm new to the hobby and will return to Hot Slots often. Thank you for taking the time to share information and knowledge. Super fast shipping too!

Larry Patrick   

First of all, you folks have an incredible inventory and web site. The photos of cars are awesome-- first class. I placed my first order with you about a week ago. I was shocked (pleasantly) when I received a notice of shipment from you about two hours after placing my order. The notice also had a personal touch from "Barbara." Today I received my order in perfect condition with a hand written note from Barbara saying "Enjoy!" In all sincerity-- you folks are exceedingly professional and I will be back. Thank you for a very pleasant experience.....

David C.   

Thanks for the updates Jim! I really appreciate them. Im new to 1/32 slotcar racing and I am so excited about finding your website - I've been passing the URL onto anyone who I come across that's remotely interested in the hobby! I literally spent half the weekend surfing your site. I am impressed! Coming from a 35 year old IT Project Manager, I don't get to say that too often!

Steve D.   

Awesome service, fast shipping, and great cars!! Will definately come back!

Dale Finch   

I have now received 3 orders in near record time, without any items being placed on back order. I am constantly looking for reliable, speedy and quality service, and I am usually disappointed. Not this time. The staff at Hot Slots is amazing, thanks from a satisfied customer. I always received what I ordered quickly, well packaged, and with a thank you from some one on your staff. Great job to all at Hot Slots. Thanks, again.

David D.   

I wanted to tell you that I had a very similar list in a cart from a competitor, (most prices slightly lower), but I decided to call about the stock before ordering. Whoever answered the phone left me very little confidence about their ability to gauge inventory..."uh, we don't have a lot of the stuff on the web site, you're better off emailing us and we'll let you know." So I emailed them, never heard back, Google'd again and found your store. Thanks, I'm certain I'll be a repeat customer and may bring my kid up to 1/32 somewhere down the line. Thanks again!

Chris Theodoros   

I really appreciate the way this company conducts business. All the online contacts I have had were friendly and very professional. As a small business owner for 30 years, I can appreciate the dedication it takes. Thanks for the great service!

Gary Day   

I am from Mexico and I have been customer since 2008. Hotslots is the best online shop I had ever experience. They have good stock, efficient but with a sense of humanity and understanding customer needs. That is commitment. The web page is amazing they explain everything they have very good stuff. Sincerely yours- Marco.

Marco Santos   

Jim, Your store is a few hours from me, but about a year ago I had the opportunity to stop in. I was very impressed with the layouts, inventory, and knowledge of the staff. I have only purchased a few cars since then but will try to send more your way as the need (and $) arise for more Scalextric items. The reason for my reply today is simply to comment on your emails that I have been receiving since my first purchase. Your newsletters are excellent and really convey a passion for the hobby as well as a healthy dose of current events and humor. The part today about "staying off the Carnival rides at my age", had me wondering for a second if you somehow knew me and were writing with me in mind! To capture some one's attention in today's Internet environment is not easy to do. Your newsletter however, is one that I always look forward to and I am only a casual slot car enthusiast. Good stuff, keep it up! Thank you & Have a great day,

Rich Silver   

I have been shopping on line since the Internet was invented, and it's nice to see that somebody finally figured out how to do it right. Jim, you guys and gals at Hot Slots are the best, and will be getting my hobby business exclusively.

Scott E Welch   

I just purchased my very first ever 1/32 slot car. I wanted to tell you that your website was awesome! I researched slot cars on nearly every site I could find and I thought yours was very comprehensive, informative, fair and included a lot of neat stuff. I look forward to getting my new car.

Joseph E.   

Jim, Thanks for all your help on my order! You have got yourself a longterm customer!

Ben James   

Just wanted to thank you to you Jim and your great crew for your great service and fast shipping!! Hotslots will always be my #1 choice for ordering 1/32 slot cars and parts. Aloha,

Alexander Arucan   

Your web site is GREAT! The brand and FAQ information was thorough and relevant helping me decide what brand to purchase. My 9 yr old daughter is very excited about her new SCX set (and Santa Claus is happy to). I followed your advice and bought locally, but I will make it a point to buy add-ons from you if her interest holds up.

Mike Powers   

Expect great service! My last order was placed at 2:56 CST on Friday. These items were picked, packed and shipped on the same day! Once again Thank You all! Hot Slots sets the bar to a new level!

Jim (The Troll) Rodgers   

BEST store to shop at !! I just got a " used " # 18 K. Busch NASCAR from your store. What a good car, looks good , runs like new. Fast shipping, great service.

John Barnhill   

Great prices, great service and the friendliest staff you will ever find. This is customer service the way it should be. That is why I only shop at Hotslots132.

K T Olsen   

What can I say, this is the best place on earth. You have helped bring back my favorite childhood hobby with my Dad, to an awesome "adulthood hobby". Are men allowed to have this much fun! Just don't tell me wife how much I've spent ok! :) Thanks a ton Barb and Jim. Kale

Kale Dankenbring   

I cant believe I ordered my stuff last night and had a tracking number by 8:30 the next morning, thats fast. Thanks!

Ken   



Craig Warne   

Just turned 40 and haven't played with slots since I was 15 or so. You can thank DIY for the order as they did a whole show on Scalextric! I have had up to 30 IE's open at once doing research, and your site was by far the best! Good prices, excelent Stock and Great shipping! I went with Ninco and a SCALEXTRIC CHALLENGER so I can have fun solo until my son gets a little older. I'm also holding out to see what Ninco's Digital will be like. I almost got the new 24th scale set, but I just don't have the room. Anyway Awesome site! I will be back often I'm sure!

Wayne Da Man   

Hot Slots has been an excellent cure for my slot car addiction. They have plenty of inventory and ship fast and safe my cars, track, tires, controllers and what ever else might be necessary to "tear it up" on the track.

Skip Cressman   

Thank you for holding my previous order until I returned from my trip!! It was greatly appreciated. I also wish to commend your entire staff for their thoroughness, understanding and for the speed in which ALL of my orders placed with you has been filled and sent!! Look forward to dealing with all of you again in the future.

Steve W.   

I Can't believe how friendly this store is, and how fast they ship. They also give you a whole lot of shipping options. This is an unbelievable store with excellent customer service in all aspects. This is the third time I'm buying from them.

Servio Castro   

I'm beginning to wonder if the Hotslots team have super mutant powers for getting there shipments out. I recently ordered my 1st slot track set from Hotslots, put it together and found I had a defective right lane change. So I emailed Hotslots,they emailed back saying they checked with Carrera Tech to see if I could fix the problem. They said it couldn't be fixed and that all they needed was the product # from me for the track section that I needed replaced. I did that and would you believe it, they had the part shipped out before closing time all this in the same day. AWESOME!!! I had sent a email to one company before ordering from this one and never heard back for 2 days, there reason was they get 100's of emails. Well I'm sure Hotslots does as well and I always have my emails replied to same day or next. DO YOURSELF A FAVOR IF YOU COME ACROSS THIS SITE WHILE LOOKING TO BUY A SLOT TRACK RACING SET. BUY FROM HOTSLOTS,you will not be disappointed..

George M Stewart   

Place my order in the morning. Ships same day. Get a nice email with the tracking number and thanking me for my order. Arrives in Olathe, KS two days later, well packed and with a thank you note on the invoice. It doesn't get any better than this! I've tried to patronize my local brick-and-mortar hobby shop, but their selection pales in comparison to yours. I just hope my wife never sees my Wish List or I'll be ducking a frying pan (again).

Bob Stuart   

Hot Slots is a company that gets it. I've worked in marketing for small businesses for 30 years and not one company I have ever assisted has it "together" like Hot Slots. I picked up this hobby recently and had to really ask fundamental questions. They were all answered, they assisted with my orders, and I simply will not take my business elsewhere. Hot Slots aces customer service. If you are a novice or an experienced racer, Hot Slots is the company for you.

Scott Wahl   

I normally support my local hobby shop, but there are items he just can't get for me. Jim at HotSlots has been the best and the only other dealer I will go to. His fast service and notifications have been wonderful! Thanks so much Jim! - Jeff

Jeff Morgan   

I would like to give a special thanks to Kent. who helped me get my Scalextric 6 car powerbase working, well i should say replaced. After numerous trys to get the firmware to download into my powerbase with no luck, Kent asked me to send it to HotSlots. When it was received after i'm thinking several trys himself. he worked with Scalextric and they sent me a new one with all the updated Firmware installed for FREE!!. I have not hooked it up yet as i'm reconfiguring my layout, But i'm sure it will operate without error. Once again Thank you Kent and the staff at HotSlots for your excelllent Customer Service, I will be letting my friends know all about the crew at Hot Slots.

Allan Porter   

Thank you very much Jim. I'm looking forward to getting back into to slot cars and your site is fantastic. You have fair prices and a huge selection of products for all enthusiasts. Not to mention a encyclopedia of information regarding stot car racing and the latest innovations. Again, thanks and I'm looking forward to doing business with you again! Brian C

Brian Charpentier   

This is my second letter. You keep raising the bar on service. You guys are fast! If I didn't know better I'd sware I had a key to your warehouse. I just order and presto, it shows up. Great packaging, great prices, and fast and effortless service. Too bad you guys aren't in the full-size car business. You could teach them a thing or two about customer service. Keep up the great work.

John Crawley   

I have done business with several model railroad, and slot car outfits, and I have to say your customer service is the best I've come across! Everything is easy when everything goes well. It's only when a problem arises that you really find out what kind of people you're dealing with. Thanks!

Art Braden   

I am that hardest of customers to please - the "Collector". The condition of everything associated with the model is of the utmost importance to me. To that end, I must thank Donna, for my last order - well done! I must also comment on one of your better features in my opinion which is that of the extra photos taken of most of the new cars you offer. I find the different views very helpful in making my next selection - Thank You!

A. BRADEN   

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