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We are a family owned business; so we read and greatly appreciate every one of our customer comments!

Thanks so much for taking the time to write!

~Jim   

For additional reviews posted by our customers, visit our page at ResellerRatings.com - thanks!

Submit Your Kudos for HotSlots1/32

Dear HotSlots, I can't tell you how much I appreciate your getting our order to us by Christmas, with such a short lead time. We had a simple oval track set up within minutes of opening the first set. I was a little apprehensive because my best friend, a sprint car driver himself in his youth, had recommended that I get an HO set, because it would be easier for young beginners. Our five-year-old grandson drove his car off the oval into the wall on the first turn. I mumbled something to the effect that the trick is being able to control your speed, not always going as fast as you can. He made a complete lap on the next try. Within a short time we had a road course set up that covered half the living room. Our five-year-old beat me consistently every day for the rest of the vacation. Thanks for the good times.

Bill W.   

First of all, you folks have an incredible inventory and web site. The photos of cars are awesome-- first class. I placed my first order with you about a week ago. I was shocked (pleasantly) when I received a notice of shipment from you about two hours after placing my order. The notice also had a personal touch from "Barbara." Today I received my order in perfect condition with a hand written note from Barbara saying "Enjoy!" In all sincerity-- you folks are exceedingly professional and I will be back. Thank you for a very pleasant experience.....

David C.   

Hotslots, for sure off the chain! The best! Nothing else to be said! Deliveries always on time. More dependable than the Post Office. Thanks guys!

Tony Denton   

Wow, Thats all I can say. Order processed same day and I had my Christmas gifts in less than 48hrs. Can't wait to see the look on my 4yr olds face when he and I open our gift together. Bought one of the slot cars for my dad too. (but I dont know if I can part with it.) P.S. Thanks for the little note on my invoice the personal touch is great. I will be back. In the mean time I will be wiping the drool off my keyboard as I look through your inventory, I love the pictures.

Randy Butera   

I normally support my local hobby shop, but there are items he just can't get for me. Jim at HotSlots has been the best and the only other dealer I will go to. His fast service and notifications have been wonderful! Thanks so much Jim! - Jeff

Jeff Morgan   

Remarkable service, fast, courteous, and reliable. I was told I could not find the RED LOBSTER #25 anywhere but you had it and you have made my day. Thank You so much!!!!!!

Kathy Mack   

A big THANKS for so great quality service.very good condition,a good shipping,a pleasure to deal with you and i hope again...many thanks!!!!

Olivier   

Service was more than fantastic. Hot Slots went the extra mile to deliver before Christmas. Highly recommended. Larry & Joan

Larry and Joan Velk   

Just received a digital Carrera set. Switched over my analog to digital. It is truly amazing. Just placed another order Tuesday and hoping to receive it Friday. Service and inventory is second to none!! Now will be placing orders for scenery and etc. Thanks again!

Rodger Danbury   

Thank you all once again for making it so easy to be a repeat customer. What an easy way to rediscover the world of slot cars! Jim(The Troll)Rodgers

Jim Rodgers   

I waited till the December 27th to look for an after Christmas birthday present. All the local shops were sold out of the Scalextric GT40 Sport set and i found HotSlots online. They had it shipped it on the 28th and got it on the 30th. You guys are the GREATEST and will get my follow-up business.

Jeff H   

I have had dealings with HotSlots 1/32 for many many years, and have always been very happy with their product and service. Will be buying more from them in the near future. Once again, great job HotSlots 1/32.

fred pearman   

I just want to thank the Owner and staff of HotSlots132 for the fast and prompt service that i received recently. The internet customer service rep to whom i spoke on the phone with was very helpful and courteous. He solved my problem promptly.The Carrera 1/24 slot cars that i received are fantastic. The shipping dept gets 5 STARS on product protection during shipment. Again i am just very impressed with the professionalism of the business practices of this establishment. Best Regards, Henry L. ( SpeedKing )

Henry   



Craig Warne   

What great service. Car was shipped promptly and packaging was excellent. This is how it should be I see no need to go anywhere else for my slot cars. Thanks!

Jerry Copek   

This is the third or fourth time I have ordered items from your store. You have a great staff and the fact that you got this ordered ship today is incredible considering I ordered so late in the afternoon. Thank you for helping me and I know the kids will love their cars! Thank you, Larry

Larry H.   

Bought an SCX Digital set for Christmas. After dealing with many other dealers on the web Hotslots stands alone in satisfaction. They have worked with me while I figured out what I needed and are the friendliest out there. Shipping from Hotslots is superior, and my items arrive packaged well in a day or two. Thanks for all the help and look forward to many years of purchases!!!

Todd Shero   

I'm lucky. I live 35 miles close. These folks are great to deal with. If the computer says they got it, they got it for sure. Drop in if you can, nice store. Al

Al Lamar   

i have purchase many items from hotslots and i can believe how seamless the process is. I am extremely happy with with you guys and will continue to support you!!! thanks a lot!

Bruno Santos   

Once again my order/s came right on time. They were packaged with care and everything was Great!!!! About 10 minutes after I placed my order I got a reply that it was on the way to the Federal Express office!!!!!! I just have to tell you guys & gals at Hot Slots- that the way you run your business is a benchmark in the way a business should be run, every customer is important to you and that makes a big differance......Thanks again!!!! You guys are the best!!!!!! Happy New Year!!!!

Dan C.   

Jim, this is the greatest slot car shop I have ever had the pleasure to work with. Greatest selection, fastest response and shipping in the world. I will certainly be buying many things from you in the future. In fact I have 5 pre-orders I am waiting on now. Keep up the great work!

STEVE WALL@DREAM-CAR-COLLECTIBLES   

I am from Mexico and I have been customer since 2008. Hotslots is the best online shop I had ever experience. They have good stock, efficient but with a sense of humanity and understanding customer needs. That is commitment. The web page is amazing they explain everything they have very good stuff. Sincerely yours- Marco.

Marco Santos   

I just wanted to write to let you know what a pleasure it is doing business with y'all. This last order, you got the order at 4:00 Wednesday, and got it to me in less than 48 hours! And may I add that this was standard, no charge delivery. I couldn't believe when Fedex came to my door with my Carrera race set. I've not got a local dealer that takes care of my Carrera needs, but that has turned out to be no big deal. I got you guys. You ARE my local source. :) Thanks!

Jonathon W.   

Team Hot Slots! It was great to finally be able to put a name to some of the faces I've talked to over the past year! You guys are great! Thanks for letting Zack take the time to help me out. It was well worth the 2 1/2 hour trip to visit your location. Thanks, again!!!

Keith and Ree   

Thank you for sending my wishes to me so quick and wrapped so great that even the USPS tossing then about have not damaged a car yet. Fast service is one thing, having cars arrive in perfect condition is yet another. I thank you very much for such great service.

Lindsey J. Angell   

All I can say is thank you! Great support, fast shipping and kind assistance. In my opinion this is by far the best slot cars site on the web. You can count me as a loyal customer from now on. Thanks again, and happy new year!

Salvador Ayala   

Just turned 40 and haven't played with slots since I was 15 or so. You can thank DIY for the order as they did a whole show on Scalextric! I have had up to 30 IE's open at once doing research, and your site was by far the best! Good prices, excelent Stock and Great shipping! I went with Ninco and a SCALEXTRIC CHALLENGER so I can have fun solo until my son gets a little older. I'm also holding out to see what Ninco's Digital will be like. I almost got the new 24th scale set, but I just don't have the room. Anyway Awesome site! I will be back often I'm sure!

Wayne Da Man   

HELLO, TO WHOM IT MAY CONCERN. RECEIVED CARS TODAY VERY HAPPY THANK YOU. WILL CONTACT YOU AGAIN.VERY HAPPY WITH THE SERVICE. HAVE READ OTHER PEOPLE STATEMENTS BUT ALWAYS THINK IT IS A MARKETING PLOY. BUT NOT SO! IT IS TRUE, YOU GUYS ''RULE''OK.. REGARDS...

JOHANNES (ROB) VAN DER MEULEN   

You guys were right, I'm a new comer to the slot car world and I have the bug! So thanks for the pointers and the prompt and error free shipping on my order. I will be buying more soon, thanks again.

ian basmajian   

You guys are great! (Jim\Barbara). I appreciate the fine service and quick responses I recieve. Its my pleasure to shop with you folks of such fine caliber. THANKS Again!

Joe H.   

Once again my order was perfect with lightning fast shipping! I should not be surprised by Hot Slots my wife and I have made ten orders or so and every one has been perfect with super human speed on the shipping I received my latest order within 24 hours of the order being placed! OUTSTANDING! If you order from any other slot site you are making a BIG mistake! THANK YOU once again!

Charles Moore   

just received my 4th order, upgraded my analog Carrera to digital with the addition of the digital street pursuit. it is really cool to change lanes. working on scenery and more cars. will place an order next month. as usual the packaging and shipping were first class. keep on slotting

rodger danbury   

Thank you for the unbelievably fast service! I've read great customer reviews on your web site consistently and now I know why. I'll definitely be a repeat customer. Hope you and yours have a great holiday weekend also!

Jon D.   

Hi Jim and family, Am I glad I found you. How nice it is to place an order and not find out it's not in stock until the final check out page. And what can I say about your great service. As you know, I placed and order last week and received an e-mail from you just a few hours later letting me know it had already shipped. Keep up the good work. Thanks,

Joe Ferreira   

Already, your service has exceeded all my expectations (I have been getting updates all day long as to the progress of my order). I appreciate that very much. I am new to the Slot Car Hobby, and I can tell you already that I may not order another item from anywhere else. Thank you. When I first began, I was researching all things slot car, and I found your site to be one of the most helpful in terms of answering questions I really had. I found plenty of "history" web sites. They were interesting but didn't answer my real world questions like what kind of track is best if I have kids and pets. Of course there were also plenty of online shops, but they didn't answer too many questions; they mostly made my list of questions longer. Your site is the best of all worlds; keep up the great work. Many thanks and much appreciation.

James Nadenbush   

Jim, Being an older person I really appreciate the great customer service. Your family is truly an asset to the business community. I have dealt with many people over the years and the way you treat your customers is a breathe of fresh air. Thank you and I am happy to say I will be a lifetime customer. Hello to Pat and Jamie too, I really appreciate what you do for all of us. John

John Kreitzer   

HotSlots132 by far has the best service that I've experienced in the slot car world. I buy most of my cars, accessories etc.. from Hotslots132, because they have the best prices I've found. Many of my slot car buddies on the forum have made referrals, but none have beat HotSlots132 in price and service yet! Thank You Jim! Rob aka on SF: Guam Slot Racer

Rob Peryon   

You guys (and gals) are awesome! I ordered and the next day UPS had it at my door (garage actually)! Thanks you!!

Robert W.   

One year ago, I found HotSlots132 on the web, and after fully walking their page up and down several times, I knew that it was the place to restart my slot car hobby which started back in the 70's. And not only for one time, but for six, I have placed orders to this team that really knows its job from inside to outside. Wide on time inventory, and precise shipment handling, has been two of their most outstanding features which have assured that all of my orders have arrived on time and in perfect conditions to my hometown in Colombia."

Mario Romero   

Your customer service is top-notch. I'd like to report that I received my order today... only TWO days after ordering it... and to Hawaii, no less! I think the USPS had a little something to do with it also, but the speed at which you satisfied my order and got it shipped is perhaps the best I've seen yet in the on-line industry. And all without any special shipping or handling requests. Now I feel a little P.O.'d that I went with another vendor for the rest of my needs. I had several more items that I wanted, but vendor "X" quite frankly had much lower prices than you... to the tune of close to a $100 savings. So the same day that I placed my order with you, I placed an order with vendor "X". And now am I sorry I did. I have STILL yet to hear from him. I received one automated message saying they received my order. Have heard nothing since.. have no idea on shipping charges or if any items are backordered. And all the while I'm waiting to hear from him, I already have the items I ordered from you. Trust me, it's not worth the savings. Sure, you cost a little more on some things, but after experiencing two orders with you, it's worth it.

Barry Miller   

Thanks again to everyone for the most excellent service. Your dedication to and level of customer service is beyond compare. It is a wonderful time to be a slot car enthusiast. Happy Holidays!

Jim (Jolly) Rodgers   

Placed an order for Carrera 1/32 analog set and extension track set, very pleased with easy order and fast shipping. Just received my second order of high banked curve set, chicane and lane change, again very impressed with quickness of receiving order.

Rodger Danbury   

Thanks for the great service! Semper Fi!

Harry F.   

Wow, that was quick. I ordered over the weekend and got my track on Tuesday. I have to say I am really impressed with the detail of information that is available on you site. Having that level of description detail (and pictures) makes me very comfortable that I am going to like what I've just ordered and that there won't be any unpleasant surprises. And my first buying experience was great, (not to mention how much fun my new track is).

Joe Hocker   

Thanks for the excellent service! I love talking to a live person this personal touch means everything to me and my family! we are really enjoying our Ninco set with slot it cars.

Miles Redman   

Place my order in the morning. Ships same day. Get a nice email with the tracking number and thanking me for my order. Arrives in Olathe, KS two days later, well packed and with a thank you note on the invoice. It doesn't get any better than this! I've tried to patronize my local brick-and-mortar hobby shop, but their selection pales in comparison to yours. I just hope my wife never sees my Wish List or I'll be ducking a frying pan (again).

Bob Stuart   

you guys and gals are the best...my local dealer is not very helpful....or well stocked...the products you sell and the selection is second to none......cool stuff not available in CANADA......I would like to thank JIM and your webmaster for all your help......I have been slot racing for 40 years....nice to see the continuation of the sport ......HAPPY HOLIDAYS....

Alan kohut   

Incredible service! Fast delivery, great selection of products, and your email communication is awesome. Your family Business is truly a class organization, and I am proud to say, I will always purchase my slot cars products from you and only you. Companies like yours seem to be rare these days, so keep up the great work! and thank you all at Hot slots, your the best!

Robert Gibilterra   

With great customer service like yours, we'll be doing a lot of future business...Thank you!

Bob Gondek   

Amazing service; order Saturday, arrives Monday. Other businesses should take note!

Nick Manley   

Excellent service, orderd from the Netherlands for a friend who lives in the U.S. and deliverd on his birthday! It can't get any better then that!

C. Mol   



Joe Angelo   

"NEWBIE" to the hobby...THANK YOU & staff for all of your help on my 1st slot car order (s)!!! Definatly found your site to be very informative and will be back for more shopping.

Glenn Samuels   

Thank You for the outstanding service and great products! The shipping is very fast! This is the #1 slot car website and the only slot car website that will get my business! I tell everyone about the site! Thanks again! Charles

Charles Moore   

I enjoyed doing business with you. Your fast shipping, good products and great prices indicate one very professional dealer. I will enjoy the cars and look to you for future purchases. THANKS

Will Pegrum   

What can I say, this is the best place on earth. You have helped bring back my favorite childhood hobby with my Dad, to an awesome "adulthood hobby". Are men allowed to have this much fun! Just don't tell me wife how much I've spent ok! :) Thanks a ton Barb and Jim. Kale

Kale Dankenbring   

I just purchased my very first ever 1/32 slot car. I wanted to tell you that your website was awesome! I researched slot cars on nearly every site I could find and I thought yours was very comprehensive, informative, fair and included a lot of neat stuff. I look forward to getting my new car.

Joseph E.   



Hot Man Chicken   

...I wanted to let you know that I really appreciate the manner in which you conduct your business. It was refreshing to see the hand signed note of thanks. You will be my first stop when shopping for new cars and accessories!

Ray C.   

Thanks again for another perfect transaction. You guys are the best!

Matt   

I just wanted to thank both of you for the great service. Many times when you order, especially online, you seldom get a note, even more seldom do you get your items quickly, and packaged to perfection. I ordered only one item from your business as I wanted to see how well the service was. Needless to say, I will no longer order from a competior of yours as your service is far superior. Last, but by far not least, your service is a friendly one, never got an email from the owner of the company! Thanks again, you have a new customer, and I will be sure to share this with other that I know buy similar items. Thank You!!

Richard Braun   

I just wanted to take a minute and thank you. I just got back into slot cars in February and I also have a passion for it. I search all the web sites and yours is by far the best. I will be ordering more cars and other things- but a little bit at a time. Thanks again Jim- Great Service!

Jeff G.   

I'm a first time customer... Now, a 'permanent' customer... I've owned my own business as well, and I could take lessons from these wonderful folks. Great products; probably one of the best examples of how one should carry on relations with their clients (i.e. customer service); no fooling around shipping your items out (none, what-so-ever); very, very reasonable price point(s); and I could go on and on. Just purchase something...anything, and find out for yourself. Unreal...Thank you very much, again. I'm so glad I 'found' you. I appreciate everything.

Dale R.   

I hope your holiday seasson brings you as much joy as you have brought to my family! My wife Kris is actually involved in this hobby with my son and myself. We have finally found a hobby that all 3 of us can enjoy, especially with your help and outstanding service. Brightest Blessings, Lawrence H. DVM

Lawrence H.   

Jim, your web site was very user friendly compared to much of your competition. Its well organized, intuitive and I found it was "relatively" easy to find the parts I wanted. To top things off, the parts ship quickly with follow up e-mails and shipping information.....Well Done!

Art   

After losing some hundreds in a never delivered purchase with a seller of one of the bigger and more famous websites, tried HotSlots. I was geatly surprised with the fast shipping, prompt, complete and corteous answers. I am receiving my products, am not dealing with delivery problems because the HotSlots personnel solves them for me. HotSlots has a huge variety of items and very good stock. Their online inventory in real-time avoids being bothered with negative messages after ordering or paying. Congratulations to Jim and also to all his friends that take care of his business and all of us, his customers. Guillermo Diaz, Colombia.

Guillermo Diaz   

I am so glad I found your shop on the net, blows away the local guy. I have been in online marketing for ten years, for Fortune 500 companies, and I have to say your online storefront is superb by any industry's standards! I am very happy with the products you sell and especially the service you provide with them. Top notch! Thank you again for your great shop and spectacular service!

Laurence Rothman   

Your service is absolutely phenomenal! It's such a pleasure shopping with you, I just wish all vendors were as customer-friendly as you are.

Tony Holmes   

I'm beginning to wonder if the Hotslots team have super mutant powers for getting there shipments out. I recently ordered my 1st slot track set from Hotslots, put it together and found I had a defective right lane change. So I emailed Hotslots,they emailed back saying they checked with Carrera Tech to see if I could fix the problem. They said it couldn't be fixed and that all they needed was the product # from me for the track section that I needed replaced. I did that and would you believe it, they had the part shipped out before closing time all this in the same day. AWESOME!!! I had sent a email to one company before ordering from this one and never heard back for 2 days, there reason was they get 100's of emails. Well I'm sure Hotslots does as well and I always have my emails replied to same day or next. DO YOURSELF A FAVOR IF YOU COME ACROSS THIS SITE WHILE LOOKING TO BUY A SLOT TRACK RACING SET. BUY FROM HOTSLOTS,you will not be disappointed..

George M Stewart   

HOT SLOTS are Great! Great service! Joe P.

joe papagoda   

You guys may not be the cheapest place on some items, but you by far are the best when it comes to communication and how nice you all are and I do appreciate it!!!! And you also have answers to questions I may have and if you don't, you guys research and always find out for me which is always great. Not very many places do that for customers anymore and I just want to say keep it up because you guys are by far the best people in the world to talk with (Even more so than Carrera and I won their most recent contest). Your Loyal Customer,

Louis Satterlee   

...It's refreshing that you can still get personal service like yours. Your hand signed note really makes a difference! I will be a repeat customer!

Marton S.   

I really appreciate the way this company conducts business. All the online contacts I have had were friendly and very professional. As a small business owner for 30 years, I can appreciate the dedication it takes. Thanks for the great service!

Gary Day   

Hi Jim! I just wanted to let you know that I received my set today and I want to thank you. I like the personal touch where you signed the bill of materials with a personalized 'Thank You'. It's great to see that professionalism is not dead in the United States! It may seem like a very insignificant thing to some people, but I really appreciated it. Thank You again, and we will be doing business in the future.

Rick Monje   

HotSlots 132 by far has the best selection on the web. I was buying my first set and I had some questions coming into the hobby. Jim helped me through my selection process, and gave me some excellent advice. Since then, I haven't bought anything from anyone else. Great job Hot Slots!

Matt Crosser   

I would like to say what a pleasure it is dealing with you. Fast, friendly, and a very professional site. My order arrived today, 5 days after I placed it and considering I'm in the UK that's really good. I will definitely be buying from you again...Thanks, Glen...UK

G Booth   

I bought a 45' SCX digital set a year ago from Hot Slots. I built a custom set up as I'm recently retired and have lots of time. I love this hobby so much, keeping my cars tuned up and clean, tinkering away. Hot Sots does a great job, great inventory selection. As I had a family run business as well. I always like to support the idea that families that work together stick together. Thanks for being there, and doing what you all do. Best Regards. Rae Farrell Edmonton Alberta Canada.

Rae Farrell   

Thank you very much Jim. I'm looking forward to getting back into to slot cars and your site is fantastic. You have fair prices and a huge selection of products for all enthusiasts. Not to mention a encyclopedia of information regarding stot car racing and the latest innovations. Again, thanks and I'm looking forward to doing business with you again! Brian C

Brian Charpentier   

I would like to thank everyone for such excellent service. Your site is very well constructed and very informative. The product pics are second to none, and are a source of very frequent reference. Again, thank you all.

Jim (Jolly) Rodgers   

Thanks for the information over the phone today. It is nice to call and talk to a knowledgeable person. Your online stock is awesome and I look forward to doing business with you.

Tom W.   

Jim, Got my package in today via fedex. Don't you get it yet? You can't run your business this way!!! Why would you want a clean, easy to use website? You sure shouldn't have a lot in stock! And what is all this junk I keep getting in my e-mail that shows a Welcome from You, and the shipping status, and then I get a e-mail with the delivery information..... All kidding aside Jim, you are doing an excellent job, and it has been a pleasure doing business with you and hope to be doing more in the near future!

George D.   

I am astounded by the level of service offered by HotSlots132! I have never seen such prompt service. The fact that you have one of the best selections of merchandise IN STOCK is most definitely a bonus.

Matt Wilson   

I wanted to wait before posting Kudos to see if the great service would continue. Now after several months of orders I won't even look at other web sites, this one is far and away the best. Thank you for the GREAT service.

William Koenig   

It was one year ago (Oct 2010) that moved from South Florida back to the MidWest (where I'm from) and was finally able to visit the HotSlots store in Champaign. I had been looking at HotSlots internet site for a couple of years but never had the space I needed to build a 1/32 scale track. As soon as I walked into HotSlots I knew I was at the right place. The first person I met was Barbara who immediately made me feel like a valued customer. She took the time to explain all the differences between the different 1/32 scale brands (pros & cons) and then demonstrated the features of the digital systems. I decided on the SCX brand and wanted a design that would fit an 8x12 table. Not only did the staff at Hotslots help me design my layout they also had my table built for me, now that is customer service!! Since then I've purchased several cars and track accessories and have redesigned my layout a couple of different times. Hotslots order and deliver service is outstanding. If they show it available it usually arrives to my door within 2 days of my order! Thanks to all the Hotslots staff!!

Steve S.   

You are to be commended on your great delivery time!!!!!! My husband is introducing our granddaughters and grandson to slot cars for the first time. He got his first set in 1964. Him and his two brother played with it Christmas morning by that afternoon they burned up the power pack. The next day he rode a bus to town to exchange it for a new one. He also bought one in Germany in 1971 while in the Air Force. He says THANK YOU again for the great delivery time!!!

Carolyn mcHale   

I have done business with hotslots a couple of times and I have to express my amazement at the high standard of professionalism and promptness in which my order is handled and shipped by HOTSLOTS. Keep up the good work!!! Its great doing business with you. Fernando

Fernando V.   

Tks Jim for so great quality service. Fast shipment, special care for the package and so kind communication. A five star service. :)

Ricardo Bifulco   

I just wanted to send you an email to let you know how thoroughly impressed I am with your service. Not only did you get my order to me in record time, you have impeccable customer service (i.e. your handwritten "thank you" on the receipt). I will make sure to let all of my son's friends and their parents know about your website and I plan to make several more purchases with you in the future. Thanks again!

Kim Gerwatosky   

Just wanted to thank you for the fast service I recieved. 2 days postal wow! Also wanted to thank the handler Maybe (Nic) for his carefull packing of the items he shipped. Great experience I will be back.

Mark   

I am that hardest of customers to please - the "Collector". The condition of everything associated with the model is of the utmost importance to me. To that end, I must thank Donna, for my last order - well done! I must also comment on one of your better features in my opinion which is that of the extra photos taken of most of the new cars you offer. I find the different views very helpful in making my next selection - Thank You!

A. BRADEN   

My purchase of 1/24 Carrera slot cars from your site was easy with fast delivery! Great selection too. When one of the cars failed (design issue I believe...) and I queried you about following up with Carrera on a warranty claim... the response was outstanding! Not only did I receive replacement (upgraded design too) parts for the car I purchased from you but also for the cars in my starter set! And the parts were on my doorstep in three days from my writing. Wow. Am I a satisfied and sure to be returning customer... of course. Thanks again for doing business as it should be. Regards,

Dane & Camden Connell   

i have spent over $1700 at hot slots over the past year. started with a carrera analog and changed over to digital. i have over 60 feet of track on a modified figure 8 setup. working on scenery right now, have to lane change and one double lange change, small pit area, two ponds and a stream running between the two. i started out with a 4x8 sheet of plywood, added a two foot extension on both ends and a two foot section on one end. looking to expand, but my wife won't give up her car space in the garage. thanks to hotslots for quick service and product availability.

rodger danbury   

HOT SLOTS is just as read HOT SLOTS! You guys are a great one stop shop. A great selection . and just all around 100 percent dedicated to customer satisfaction! Thank you!

Tony Denton   

I have done business with several model railroad, and slot car outfits, and I have to say your customer service is the best I've come across! Everything is easy when everything goes well. It's only when a problem arises that you really find out what kind of people you're dealing with. Thanks!

Art Braden   

I cant believe I ordered my stuff last night and had a tracking number by 8:30 the next morning, thats fast. Thanks!

Ken   

Just would like to say THANKS for being there. Nothing stands even close to the service that you are all about. The web site is just amazing and real time inventory, expected dates for items, the whole site is just great. And emails letting you know when your stuff has been shipped, perfect packaging and tracking #'s so you know when it's gonna be at your front door (You can set your watch by it). Folks believe me, don't have to even try the rest -- HOTSLOTS -- like the one guy said "Is the Bomb". Jed should get a raise!!! Thanks again.

Tomb   

You have the Most Amazing Site EVER. Pretty Impressive work!

Kamron   



   

Just received my second order yesterday,Bullit proof packaging again.Notification e-mail that first order was shipped was sent in about 90 minutes.In both cases a little hand written thank you on invoice.Jim you and your team are great folks to do business with.Keep up the great work.I am sold on Hotslots!

Chris Aggi   

For 1st time buyers, do not hesitate or think twice about buying from Hotslots. Friendly ordering over the phone, and, as a member, very, very fast and easy ordering on the internet. Order arrives 2nd day to Virginia. Thanks to Jim, family, and staff for the personalized service. This is what keeps myself, and many others, satisfied returning customers.

Richard Webber   

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